| Position Summary: |
The University of Pittsburgh Financial Operations Administration department is seeking a qualified Financial Operations Communications Manager.
Responsible for managing internal and external communications for the Financial Operations organization. This position reports to the Associate Vice Chancellor for Financial Operations. As a key member of the Financial Operations management team, utilize marketing and communications skills to select and implement effective communications strategies that provide the University community with accessible, current, accurate information about Financial Operations business processes and programs, and to gather feedback from the community for continuous improvement. Communications channels used may include website, social media and messaging apps, video, e-surveys, focus groups, live events, etc. Communications with the University community include:
- 3,000+ University purchasers and business administrators, thousands of suppliers and potential suppliers about purchasing and paying for goods and services;
- 7,000 individual University travelers and their administrators about travel card management, travel booking, in-travel assistance, travel and business expense reporting and reimbursement, and;
- 15,000+ faculty, staff and student employees, retirees and department payroll administrators about wage payments.
As an embedded team member on strategic process and service improvement projects, you will use project management skills to develop and execute communications plans that align with overall project goals and timelines.
You will also work with our management team to provide information internally to Financial Operations staff about goals, project status and key performance indicators.
A Bachelor's degree in Marketing or Communications and excellent writing and editing skills are required. Experience with website content management software tools such as Contribute and WordPress, team collaboration tools such as SharePoint, Box and OneNote, design tools such as Visio, Publisher and InDesign, online survey management tools such as Qualtrics Survey Software and SurveyMonkey are desired. Project management and teaming skills, and an ability to work well across organizational boundaries are essential. An understanding of strategic sourcing, purchasing, payment and payroll processes is a plus.
Hiring Range: TBD based on qualifications
Education Required: Baccalaureate
Overall Related Experience Level Required: 3-5 years experience
Additional Education And/or Experience Essential To the Position: Bachelor's degree and experience with organizational communications or marketing. Copy editing proficiency and experience with the the MS Office suite are required. Ability to work well across organizational boundaries is essential. Experience with website content management software tools such as Contribute and WordPress, team collaboration tools such as SharePoint, Box and OneNote, design tools such as Visio, Publisher and InDesign, social media management, and online survey management tools such as Qualtrics Survey Software and SurveyMonkey, are highly desired. Project management, teaming and Creative Cloud proficiency or certification a plus.