The Administrative Supervisor is a representative of patient care/ hospital administration on all shifts. The Administrative Supervisor assures the delivery of quality patient care and accomplishment of the goals and objectives of the system on a shift to shift basis. The Administrative Supervisor is responsible for the management and coordination of all hospital departments and personnel in the absence of direct line managers. Overall, the Administrative Supervisor serves as an advocate for patient care, staff and the hospital as a whole.
- Assures compliance with hospital standards, policies and procedures including oversight of emergency response systems. Serves as a liaison between nursing leadership, medical staff, hospital administration and other disciplines in the interpretation of policies, procedures and protocols. Consults with appropriate personnel regarding the interpretation of hospital administrative policies and directives. Directs requests from news media and law enforcement personnel to appropriate leadership level.
- Provides management oversight of all hospital staff on a designated shift and assures appropriate staffing levels are achieved. Quality patient care and a safe environment for patients, families and employees is achieved.
- Rounds on all clinical and ancillary departments consulting with individual charge or lead personnel. Directs staff to perform work role responsibilities to meet patient care needs. Coaches and mentors Charge Nurses.
- Quality patient care is achieved within the parameters of the overall staffing plan for the hospital. Assures the needs of patients, families, and other key customers are attended to and every effort made to meet or exceed expectations.
- Initiates and follows through on disciplinary action consistent with hospital policy.
- Supports stewardship through fiscal responsibility, monitoring patient activity and related staffing resource allocation.
- Continually monitors department dynamics and adjusts resources to meet care requirements. Coordinates with Patient Access Nurse for patient placement and adjusts staffing as necessary through assignment of Float Pool staff, reassignment of other unit staff, assignment of overtime or reduction of staff hours as necessary.
- Support department and hospital initiatives to improve quality, enhance processes and reduce costs where possible. Participates in process improvement activities by using CQI tools and principles. Key quality indicators and measures are achieved.
- Able to articulate the needs of key internal and external customers and address immediate concerns to best meet these needs. Makes critical adjustments to secure and maintain essential supplies and equipment.
- Takes personal responsibility for initiating processes and/or correcting problems either directly or by working collaboratively with others. Follows through on concerns from personnel, physicians, patients and visitors.
- Seeks learning opportunities. Performs other duties as requested.
- Current licensure as a Registered Nurse in the State of Wisconsin.
- Charge Nurse and other leadership experience required.
- 3-5 years acute clinical nursing experience required.
- Bachelor of Science in Nursing required.
Preferred Qualifications: N/A
St. Mary's Hospital – Madison –
St. Mary's is a 440-bed tertiary referral hospital offering inpatient and outpatient treatment and diagnostic services in primary care and nearly all specialties. Medical/surgical areas of special focus include the Family Birth Center, pediatrics, Neuroscience Center, geriatrics, orthopedics, emergency services and more. St. Mary's is affiliated with the University of Wisconsin School of Medicine's three-year family practice residency program. Since 1912, St. Mary's has provided service to much of south-central Wisconsin including Dane County and 17 other nearby counties. In the growing city of Sun Prairie, northeast of Madison, St. Mary's Emergency Clinic provides services to more than 30,000 residents.