We have an exciting opportunity for an Associate Vice President, Operations to oversee business operations in the Northeastern Region.
Premise Health (www.premisehealth.com) is the industry leader of worksite-based health and wellness services. We operate on-site employee health centers, pharmacies and fitness centers for many of the country's largest corporations. The company combines best practices in healthcare and the expertise and personal care of our providers to deliver access to high-quality, affordable and convenient healthcare.
This position oversees all operational initiatives within a region and is responsible for planning and directing activities to align with overall region operations in order to maintain operational efficiency and service excellence. This position directs and develops high performing regional teams to deliver on established objectives, goals, strategies and measures. Leads and executes short and long term strategies to align across regions and build operational efficiencies across the enterprise.
Maintains a strategic focus on client satisfaction and value added strategies and demonstrates the ability to proactively identify client needs related to healthcare trends.
Identifies global processes to improve overall performance of region and defines innovative measurements of performance standards to integrate corporate strategies.
Demonstrates strong business acumen and knowledge of staffing, capacity, ROI, budget, margins, service and product offerings, to implement and drive strategic and relevant operational outcomes.
Strategically identifies and solves complex problems effectively with an emphasis on developing proactive approaches utilizing internal (corporate and regional) support.
Actively responds to urgent site issues and may be asked to spend time onsite to stabilize for as long as needed.
Identifies and requests participation from corporate departments in strategic meetings as client needs dictate.
Delivers products and initiatives supporting strategic goals.
Reviews best practices and holistic effectiveness of systems, support, and structure.
Demonstrates the ability to effectively manage complex multiple lines of service and clients.
Provides effective leadership, coaching, and mentoring at the Sr. AM and AM level.
Establishes regular communication across their book of business to ensure effective cascade of information.
May attend annual strategic client meetings and/or provide feedback and insight in preparation.
Oversees the indirect management of up to 100 remote centers with multiple lines of service.
Indirectly manages the relationship of up to 50 clients.
Manages a portfolio of up to $100M in Gross Annual Revenue
Indirectly manages (direct and indirect) up to 500 FTEs.
If you want to join a team of knowledgeable, compassionate, like-minded healthcare professionals, join Premise Health for an unlimited opportunity with the company that is changing the face and the place of the healthcare industry as we know it.
We are an equal opportunity employer.
Bachelor's degree; master's degree preferred (or equivalent work experience with a significant business focus)
10+ years' experience in a business environment or related industry, managing others
May require 50%+ travel
Demonstrated ability to manage a broad range of responsibilities and communicate effectively across multiple functional areas
Demonstrated leadership skills and experience managing remote staff
Excellent communication, facilitation, presentation, time management, and organization skills
Excellent people management, strategy and execution skills
Strong strategic thinking and leadership skills
Extensive knowledge of the healthcare industry, operations and delivery
Demonstrated knowledge of regulatory environment relative to onsite operations. Knowledge of current industry and legal issues
Prior budget and P&L responsibility
Demonstrated experience with medical information management systems
Healthcare experience managing in a medical, pharmacy, fitness or other similar environment
Knowledge of Workers' Compensation, Medicare and/or clinical standards of practice
Premise Health is a leading worksite health company dedicated to improving the cost and quality of employee healthcare. With 85 years of experience, Premise Health manages more than 500 worksite-based health and wellness centers across the country. The company serves more than 200 of the nation’s leading employers, including a significant number of the Fortune 1000. Our mission is to engage employ...ees and their families in meaningful ways that change behavior and improve health, so they and their employers can be at their best every day. Premise’ goal is to transform worksite health to improve patient, provider and client experiences.