The Future of Health and Wellness
St. Anthony North Health Campus, a $177 million, 350,000-foot facility, provides a whole new way of delivering care. Built on the pillars of convenience, wellness and person-centered care, the St. Anthony North Health Campus offers inpatient and outpatient care at one site, with an emphasis on preventive health, wellness and health education.
A centerpiece of Centura Health’s “health neighborhood approach,” the St. Anthony North Health Campus will offer a variety of health services that deliver optimal health care value to the communities of Westminster, Erie, Brighton, Broomfield, Northglenn and Thornton.
Comprehensive Care, Close to Home
With comprehensive primary and specialty care, diagnostics, labs and emergency care, the St. Anthony North Health Campus makes it easy for north Denver residents to get all their health care needs met close to home.
Job Description/Job Posting ID: 97980
Recruiter Contact: AllisonZulkoski@Centura.org
Clinic/Department: 8613 SANHC OP EDUCATION
Hospital: ST ANTHONY NORTH HEALTH CAMPUS
Schedule: Full Time
The RN Patient Relations Coordinator works across health disciplines, hospital departments, and the health care continuum to promote optimal patient/family relations. Responsibilities include providing intervention and advocacy, consulting with managers/directors on complaint cases, and coordinating grievances relating to quality of care issues. Will report directly to the Manager of the Patient Safety Department.
Minimum Education Requirements
Bachelor's degree required; Master's degree preferred
Minimum Experience Requirements
Four years of nursing experience; one to two years of Medical/Surgical or Critical Care experience preferred
One year of experience relating to conflict/complaint resolution with patients, families and/or staff
One years of experience collecting and/or using data for performance improvement purposes
Patient education and/or experience working with patient and families in a community setting preferred
Demonstrates exceptional analytical skills, critical thinking and problem-solving abilities
Current Colorado Registered Nurse (RN) license
Light Work-exert/lift up to 20 lbs force occasionally, and/or up to 10 lbs frequently)
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.