Redefine your Life today! Become a Donor Support Coordinator and help save lives!
Donor Network of Arizona offers a competitive salary and benefits, but more importantly offers work in a field that touches lives every day as we connect the generosity of donors to those in need.
Donor Network of Arizona is seeking an emotionally strong, mature, genuine, compassionate, intuitive and mission driven individual to medical screen patients with hospital staff, medical examiners, doctors and nurses evaluating tissue donation suitability.
As a Donor Support Coordinator you must possess a strong desire to help others and be comfortable occasionally working with families over the phone at their most devastating time of loss. Our ideal candidate is someone who thrives in working as part of a team of professionals dedicated to on-going learning with one another in a collaborative style. Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet. Because of the nature of the work, this person must have proven experience in managing and resolving conflict in a positive way. You must possess excellent communication and relationship-building skills. Working knowledge of various cultures and their beliefs as well as experience with diverse populations is a real benefit.
The Donor Support Coordinator screens patient medical and social history with doctors, nurses, administrative personnel and technicians; donor case management, customer service, adherence to policy, bulletins and advisories; document accurately, thoroughly, timely, and professionally according to department procedures; coordinates and dispatches technicians; Obtains and verifies the legal consent. Communicates and guides next of kin family members providing information about the gift of donation immediately after the loss of a loved one. The Donor Support Coordinator closely collaborates and partners with the Family Support Advocates colleagues highly trained and experienced in helping families cope with grief and the mourning following the death of a loved one ensuring understanding of the tissue donation process.
Our Core values support our vision, shape our culture, and reflect who we are. Through Positive Energy, Passion and Eagerness we:
- Respects, supports and encourages others
- Demonstrates a "can-do" attitude
- Seeks solutions and offers suggestions for improvement
- Demonstrates pride and enthusiasm for our mission and takes ownership for one's actions
- Makes the most of every opportunity
- Exhibits a commitment and dedication to the gift of donation
- Embraces challenging opportunities
- Demonstrates initiative; willing to take the first step