Centering Healthcare Institute is a mission-driven, non-profit organization based in Boston, MA. Our mission is to improve health by transforming care through Centering groups. Centering group care models are in over 450 clinical practices nation-wide. Centering takes patients out of the exam room into a supportive group setting that empowers them to better care for themselves and their children. Clinical studies have shown significant improvement in health outcomes for patients in Centering group care compared to those in individual care. CHI trains clinical staff in facilitation and helps practices implement the changes necessary to ensure both model fidelity and long-term sustainability.
We are a small organization with a very big mission. We look for employees who are passionate, curious and eager for the challenge of changing healthcare.
The Centering Consultant represents Centering Healthcare Institute (CHI) and promotes Centering® to organizations and individuals by providing implementation support for Centering models and group care facilitation training. The Consultant is equally comfortable interacting with staff, providers and leadership across a wide range of clinical practice settings. They are able to quickly assess the priorities, challenges and opportunities at each practice in order to effectively support and guide the practice toward successful and sustainable Centering care. The Consultant is able to think creatively and adjust quickly to changing and/or challenging circumstances.
This is a .45 FTE position with time dedicated primarily to consultation and training events. A small percentage of time is devoted to projects and organizational responsibilities. This position requires extensive travel with the Consultant conducting 2-3 consultation and training events per month at sites around the country. The candidate must be willing to travel throughout the U.S. and be flexible to work on any days of the week.
RESPONSIBILITIES AND DUTIES
Primary Responsibilities (~80%): Conduct 28 consultation and training events over the course of each year and provide ongoing remote consultation to assigned sites.
- Facilitation Training Leadership: Facilitation Trainings teach individuals how to facilitate groups as they adopt Centering models of group care in their clinical setting. The Consultant will be responsible for:
- Leading workshops for clinical staff to teach and develop facilitation skills.
- Providing or participating in training, evaluation, and coaching for new and developing trainers
- Practice Site Consultation: Practices implementing group care contract with CHI for implementation support services. The Consultant will:
- Provide guidance remotely and on-site for the system redesign of clinical practice settings to successfully adopt Centering group care models, including but not limited to physical modifications, patient flow, staffing, patient enrollment and evaluation
- Be an active and ‘visible’ resource to assigned practice sites and be readily available and responsive to all communication in a timely manner ; understand the site’s demographics, unique circumstances, comparable settings, potential alliances, and regional activity
- Identify resistance and performance gaps that are obstacles to successful implementation and work with the practice site to develop corrective measures
- Perform Site Approval assessments through documentation review and an on-site visit to verify model fidelity and sustainability of the Centering model of care
Project and Organizational Responsibilities (~20%)
- Participate in projects for the development and refinement of Centering products and offerings , including but not limited to webinar, or conference call trainings and CHI supported meetings
- Provide timely, accurate, reliable communication including activity and productivity reports, expense reports, and responses to internal and external customers