Requisition # 2016-6994
Department Venue Services
Category Campus and Auxiliary Services
Date Posted 12/12/2016
Full-Time / Part-Time Full-Time
Application Deadline ..
Campus Venue Services, a division of University Services, provides a broad range of event, performance, venue, and access support and services for the Princeton University community. The Venue Services unit oversees the venue operations of the Frist Campus Center, 701 Carnegie Center, Andlinger / Chancellor Green, and 20 Washington, supporting tenants, event presenters, users, and guests.
The Venue Associate for 20 Washington provides a broad range of facility support for the 20 Washington Economics and International Building. The Venue Associate provides facility management during weekends and evenings, assisting with the coordination of services for the departments, students, guests, and programs in the facility. Working collaboratively with the service team, the Venue Associate assists with the coordination of support, including building access, event logistics and setup, media and technical assistance, facility maintenance, deliveries, and guest services.
Working in concert with the service team, the Venue Associate fosters excellent relationships with the academic departments housed in the facility, ensuring the needs of the supported groups and programs are met and the support is delivered with best in class service. With high visibility and a proactive approach, the Venue Associate is readily available to address the needs of users of the facility.
The Venue Associate works closely to support the departments and users of the space with event logistics and setup. For events in the public spaces during the evening and weekends, the Venue Associate oversees the support services and the preparation of the space. The Associate is present at the start of the event to assist with any needs and/or last minute changes. If additional event support is needed, the Associate provides supervision of the support team. The Venue Associate provides level one technical support, such as troubleshooting, for these events and coordinates additional support with the service team.
Assisting with the conservation of the furnishings and equipment in public spaces, the Associate creates and tracks work orders for facility needs.
The Venue Associate works closely with Site Protection and Public Safety on overall building security. The Associate collaborates in the effort to maintain a safe venue environment, supporting department access needs, security in the facility, and emergency procedures.
With an emphasis on excellent customer service, the Venue Associate will provide broad support for the building and users of the space. The Associate will maintain excellent communications with the Venue Manager, Building Services staff, supported departments, and guests.
A full job description will be furnished prior to interview.
- Oversight of daily operations of the space during nights and weekends, including guest experience, department needs, and event support
- Assistance with facility maintenance, including upkeep, repair, and replacement of furnishings and equipment
- Assistance with communications to departments and service team
- Other duties as assigned
The principal duties and responsibilities of the Venue Associate include the ability to be flexible and adaptive to changing needs, able to work autonomously and with initiative, and be adept at problem solving. The Associate must interact effectively with individuals at all levels within and outside the University, and possess the judgment and discretion needed to handle confidential information.
- High School diploma and three years' experience of relevant work experience
- Demonstrated experience in providing excellent customer service
- Ability to work collaboratively in a diverse environment
- Ability to lift 50 pounds
- Ability to work second shift hours - typically 3pm - 11pm
- Ability to work weekdays and weekends
- Ability to work with a flexible schedule, including early mornings, late nights, weekends, holidays, and long hours
- Associate's Degree and/or equivalent work experience
- Experience and working knowledge of academic settings
- Demonstrated experience managing student staff
- Proficient computer skills
The final candidate must complete a background check successfully.
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW
Standard Weekly Hours
Eligible for Overtime
Essential Services Personnel (see policy for detail)
Physical Capacity Exam Required
Valid Driver's License Required
Connect With Us!
Join our Talent Network to receive updates about working at Princeton.
Princeton University requires all candidates to complete a background check successfully prior to the start of employment. The type and extent of background checks may vary depending on job requirements and/or functions.
Princeton University requires some candidates to complete a physical capacity exam successfully prior to the start of employment. The type and extent of physical capacity exam may vary depending on job requirements and/or functions.
Princeton University is a residential community and an employer that operates continuously 24 hours a day. Essential services employees perform jobs that are necessary and required to maintain basic University operations during scheduled closures or unscheduled suspension of normal operations due to emergencies, events, or other situations. Essential services employees may be asked and/or required to perform jobs or duties that fall outside of their normal job classification during an emergency event. Learn more about our Essential Services policy.
Go to our careers site.