This position leads in the development, analysis, preparation and implementation of strategic financial and operational plans to achieve overall system and entity strategic goals and objectives. This position provides analytical support for both financial and operational goals, which includes analyzing processes and identifying opportunities for improvements in operational practices and procedures. Designs, implements and supports the adoption of new processes that are both financial and operational in nature to increase efficiency and compliance while maximizing the highest level of quality.
Provides high level of operational expertise through analysis and interpretation of data gathered for decision support. Gather and challenge assumptions from various multi-disciplinary teams, develop operational reports, and assist in preparation and presentation of business plans.
Collaborates with system and/or entity level resources in the development, planning, training and implementation of operational applications and processes to achieve entity and/or system goals and objectives.
Facilitates the integration of operational and business standards into work process, cultural changes and systems implementation in support of achieving organizational goals. As assigned, works on system-wide organizational performance, productivity and staffing model initiatives that have a direct effect on operations.
Monitors and measures the qualitative and quantitative improvements achieved through the project(s) to support realization of benefits at the system and/or entity level, including process improvement outcome analysis, return on investment, issues tracking and resolution.
Oversees the development of training materials, coordinates and conducts formal and informal on-site application system education and provides support for the use of these systems and redesigned work processes. Identifies training and support needs, assesses tools and assists in the development of materials to effectively implement and support projects and related processes. Directs, schedules and delivers training; maintains and updates all training materials as upgrades occur.
Requires a level of knowledge of business or hospital operation as normally obtained through the completion of a Bachelors degree in, Finance, Accounting, Business or Healthcare Administration or a related field.
Requires a proficiency level typically attained with a minimum of 7 years of experience in healthcare operations. Proven advanced, analytical, and modeling skills are necessary. . Must be able to work with minimal supervision and prioritize multiple projects. Requires excellent human relations and communication skills and the ability to effectively interact and communicate both verbally and in writing with all levels staff and outside professionals.
Must be proficient in the use of sophisticated software programs.
Masters degree preferred. Previous supervisory/team leadership experience preferred.
Additional related education and/or experience preferred.