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To enter this classification, a basic foundation of knowledge and skills in Windows operating systems configuration, maintenance and administration is a prerequisite. This foundation would normally be obtained through a bachelor's degree, preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating systems, systems analysis and systems-level programming.
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- Bachelor's degree in computer science, mathematics or a related technical field, or equivalent technical training and/or experience.
- Demonstrated knowledge, skills and ability to perform OSA duties at the career level, including the foundation skills required for the installation, design, ongoing analysis, administration and operation of operating systems and related applications. Foundation skills require knowledge of Windows operating systems, related network architecture, utility applications, programming monitoring tools and applications.
Ability to perform the following critical core functions of the OSA Career position:
- Operating systems development and installation: Develop and implement plans for fully integrated Windows operating systems, Microsoft Active directory Exchange Email system (OnPrem and in cloud), web, database and campus application servicers; configure and manage applications such as Microsoft Exchange email, Microsoft Cloud services database and file system backup, schedules and requirements for the installation and maintenance of new and/or revised Windows Software.
- Evaluate and recommend hardware and system software procurements including a) planning, design, and engineering of assigned applications such as windows System Center, SharePoint, backups and email; b) determination of security architecture, topology and systems appropriate to assigned tasks; and c) designing of redundant services, including Database and applications systems.
- Operating Systems Performance Analysis: a) Conduct analytical studies of system processing time and resources capacity, measuring system performance against predetermined or standard benchmarks using software and tools such as System center and open source applications; b) Performance analysis, testing and/or simulation of equipment and software configurations and c) Research and identify system expansions to meet anticipated future workload.
- Operating Systems Maintenance: a) Review all systems software and hardware to ensure system integrity and High Availability through hardware virtualization; b) Work with maintenance vendor to develop and implement solutions specific to the campus needs; and c) recommend and modify server configuration to improve efficiency, security and cost effectiveness.
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- 4 years of experience with Microsoft Active directory with multi-role AD controllers and various components in an enterprise setting of + 100 servers, CommVault or equivalent backup software, Servers virtualization or emails (Exchange) systems in an enterprise environment.
- Experience with network operating systems and network architecture, configuration and protocols such as: Active directory Group Policy, DNS/DHCP, WINS, TCP/IP, DNS, DHCP, SNMP, File/Print, Internet Information Services (IIS), Microsoft System Center to facilitate the management of campus Computer infrastructure.
- At least 4 years of experience in enterprise application troubleshooting, management and support experience with enterprise applications such as MS Exchange email and MS SharePoint or other enterprise level applications
- In depth understanding of programming and scripting languages to facilitate operating systems management and monitoring tasks.
- Experience with configuration and maintenance of hi-availability systems using tools such as application load balancing, server virtualizations tools, network storage and other technologies in an enterprise setting.
- Ability to independently identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems in a complex technical environment.