UCSD Layoff from Career Appointment: Apply by 09/28/16 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Eligible Disability Counseling and Consulting services (DCC) or Special Selection clients should contact their Vocational Rehabilitation Counselor for assistance.
As the subject matter expert, the Business Development Manager provides leadership and management of a wide variety of initiatives and projects, initiating innovative solutions to complex problems that are critical and impact the functioning and overall success of the organization and campus in ensuring high quality delivery of parking and transportation services.
The Business Development Manager reports directly to the Associate Vice Chancellor and conducts a high level of complex analysis of business processes and systems in support of RMP's Parking and Transportation operations. The Business Development Manager works directly with technical and administrative subject matter experts to develop and implement systems to streamline and improve business processes.
The incumbent independently coordinates business process redesign projects. In addition, the incumbent participates in the strategic planning, formulation of goals and objectives, and decision-making as it relates to business process automation projects. The Business Development Manager develops collaborative partnerships with both internal and external staff to ensure successful outcomes. The Business Development Manager is also responsible for designing training materials regarding business applications, as well as overseeing the training for the users.
The Business Development Manager applies professional business process analysis and project management concepts to recommend the adoption of technology products to improve operational efficiency, and working with ITS , to ensure business software applications are configured to the department standards to meet operational, reporting and analytic needs. Independently performs complex functional and quality assurance testing of new services with project partners.
Graduation from college with a major in business administration, economics, statistics, information technology, or a related field, and/or progressive professional experience; or an equivalent combination of education and experience.
Demonstrated ability to assess procedures and define requirements for technical systems that streamline business process and result in productivity improvement.
Strong project management skills, including demonstrated ability to set project objectives, determine and address potential barriers; identify required resources, identify process steps and milestones; and adjust action plans to achieve desired outcomes.
Demonstrated ability to analyze and anticipate needs and problems; problem-solve independently and appropriately; make decisions; plan and implement complex projects and events.
Ability to envision technical solutions, communicate with both technical and non-technical staff while serving as the liaison between the two, initiate agreed upon projects building consensus-based solutions as conflicts occur.
Expert proficiency in the Microsoft suite of productivity applications such as Word, Excel, PowerPoint, Project, Outlook, Access, Visio and others as required.
Advanced knowledge of Microsoft Access or similar Relational Database Management Systems (RDMS) including ability to use Structured Query Language (SQL), or graphical user interface equivalents, to group, analyze and transform data. Ability to generate moderately complex reports/tables using diverse data sets within MS Access or equivalent.
Knowledge and understanding of programming techniques and capabilities with the ability to understand the infrastructure of comprehensive integrated systems. Demonstrated advanced knowledge of computing tools and modern administrative information systems.
Must have excellent written and oral communication skills. Experience in editing for stylistic consistency, logical organization, rational development of content, and ensuring technical content accuracy.
Proven ability to make incisive, coherent presentations, and respond to rapid questioning on difficult issues. Ability to constructively handle complaints. Ability to mediate differences among groups with differing and often conflicting goals.
Proven ability to make recommendations and take actions based on understanding and judgment of all factors involved and based on independent interpretation and application of various disciplines involved.
Knowledge of relevant industry trends and issues. Ability to clearly articu