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At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2016. We’re treating cancer, one patient at a time. Join us and make a difference every day.
The Compliance Department at MSK is seeking a Drug Diversion Manager (DDM) for an exciting new position.
In partnership with the departments of Nursing, Pharmacy and Anesthesia, the DDM will develop the Drug Diversion Prevention, Detection and Response program for approval, including policies and procedures, audit plans and methodologies, education and outreach plan (including training and awareness content), process for receiving reports and concerns, roles and responsibilities associated with program implementation, and mechanisms for reporting on the program activities. The DDM is responsible for implementation and execution, including intake process, investigation, delivery of education, monitoring, auditing and reporting.
As the Drug Diversion Manager, you will:
- Develop & maintain a comprehensive surveillance and auditing program to detect diversion of controlled substances.
- Lead the investigation process of suspected drug diversion incidents.
- In partnership with Regulatory Affairs, ensure that internal and external regulatory reporting occurs as required following each controlled substance diversion event.
- Serve as a content expert on matters of controlled substance regulatory compliance, maintaining awareness of laws, regulations and status of current enforcement initiatives with the DEA, DOH, New York State Board of Pharmacy, New Jersey Board of Pharmacy, EPA, FDA and the Joint Commission.
- Monitor DEA registration expiration and biennial inventory timelines at all pharmacy sites. Continuously evaluate and bring forward external and internal factors that may require operational, system or personnel changes within the Memorial Sloan Kettering Controlled Substance Diversion Prevention Program to ensure effectiveness.
- Maintain written documentation of actions, activities or assessments (e.g., investigations, audits, process improvement projects, corrective action plans) in accordance with state and federal law and institutional policies.
- Present institutional controlled substance diversion reports to Executive leadership as appropriate.
- Collect and monitor diversion related data, including medication handling issues, medication security issues, concerns about healthcare provider behavior or performance and patient complaints related to pain.
- Maintain a controlled substances diversion database containing collected data relating to drug diversion.
- Help create and then coordinate with the Controlled Substance Diversion Response team and direct any response team activities as requested.
- Serve as a controlled substance diversion resource for all staff, working with relevant departments across Memorial Sloan Kettering.
- Chair the quarterly meeting of the Controlled Substance Diversion Task Force.
- Partner with Employee Health Services, EAP and HR to assist an employee who is found to be diverting for personal use admission into a drug treatment program.
- A Bachelor’s Degree and a minimum of 7 years of audit, compliance, quality assurance, investigations, or relevant clinical experience. Candidates who possess the following degrees will be given preference: PharmD, RN, MD, or JD.
- Advanced knowledge and understanding of one or more controlled substance diversion prevention content areas, and familiarity with related healthcare regulatory requirements.
- Demonstrated ability to establish and implement a comprehensive regulatory oversight and outreach program in a complex organizational structure.
- Project management experience.
- Outstanding analytical and critical thinking skills and demonstrated success in developing and implementing appropriate responses to complex emergent/urgent issues, including ability to identify issues for appropriate and sensitive escalation.
- Advanced interpersonal and presentation skills, and demonstrated ability to communicate effectively, both verbally and in writing, with pharmacy, nursing, medical staff, external parties and all levels of management.
- Proven leadership, management and team-building skills.
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
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