The Mid-South Practice Transformation Network (MSPTN) is one of 29 Practice Transformation Networks supported by the Centers for Medicare and Medicaid (CMS) Transforming Clinical Practice Initiative (TCPi). The MSPTN is composed of four major health care organizationsâVanderbilt University Medical Center, Vanderbilt Health Affiliated Network, Baptist Memorial, and Safety Net Consortium of Middle Tennesseeâin three states (Tennessee, Arkansas, and Mississippi). The MSPTN âTransformation Coordinatorâ is responsible for advancing patient care quality through partnerships with healthcare and support service providers and patient stakeholders. The role will oversee coordinating, supporting, and documenting the activities of the MSPTN Stakeholder Engagement Board which advises the MSPTN Operations Committee on stakeholder priorities and ensures that MSPTN activities are centered on stakeholder needs. The Board is composed of patients, clinicians and community organizations from across the network. In addition, the person in this role will facilitate the Stakeholder Engagement Boardâs recommendations throughout the MSPTN infrastructure by coordinating and collaborating with key implementation staff representing the MSPTN organizational teams: Practice Improvement, Quality Improvement (QI) Coaches, Operations Committee, and Metrics. Additional responsibilities include identifying community service providers that can assist with coordinating care, for complex patients and helping to connect practices with these resources and sustain relationships, and working directly with the Stakeholder Engagement team to prepare summary reports, presentations and briefings as needed on Stakeholder Engagement. This role will also include implementing tools and resources and providing training to assist practices in person and family engagement (PFE).
Key functions include but are not limited to the following:
â¢Serve as primary contact person for the Stakeholder Engagement Team.
â¢Facilitate implementation of protocols and policies of the Stakeholder Engagement Team.
â¢Coordinate the activities Stakeholder Engagement Team in collaboration with other key members of the Practice Transformation Network.
â¢Assist in outreach to, recruitment of, and support for the members of the Stakeholder Engagement Board and facilitate their recommendations across the network.
â¢Document Stakeholder Engagement Team activities and accomplishments and prepare and disseminate reports and presentations as needed.
â¢Identify and coordinate with community organizations that can aide providers in coordinating care for complex patients when needed.
â¢Continuously update and evaluate resources in the resource portal.
â¢Maintain communication with leadership of the participating health care organizations to ensure their practice needs are met.
â¢Work collaboratively with the Practice Improvement Team to support the MSPTN.
â¢Assist with other transformation activities as needed.
This position requires a Masterâs degree and a minimum of 24 months of relevant experience.
Candidates with a bachelorâs degree and substantial experience may be considered. A degree in public/community health, human and organizational development, social work, or related field is preferred.
Ability to travel when needed throughout middle and west Tennessee.
Preferred experience and skills:
â¢Community networking and partnership building experience, including working with community health providers.
â¢Knowledge of the principles of community engagement and a demonstrated ability to work effectively in diverse communities of health and human service providers, and with consumers of these services is a strong plus. Demonstrated ability to work independently with minimal supervision, and effectively in team settings.
â¢Must have strong interpersonal communication skills and excellent oral, written, and electronic communication skills.
â¢Strong critical thinking, capacity to synthesize complex information, ability to engage in strategic planning and âbig Pictureâ skills are also necessary to evaluate and respond to barriers to team progress in meeting desired program and organizational goals.
â¢Excellent program management and computer skills, particularly related to Microsoft applications, especially Word, Access, Excel, PowerPoint and Outlook.
â¢Comfort with exploring and learning to use new or unfamiliar applications or databases.
â¢Basic knowledge of Medicare (CMS) quality improvement initiatives
This is a full-time, salaried position.
Salary is dependent upon education and experience.
Background screens will be performed and education will be verified prior to employment. Please be prepared to provide required information and/or documentation.