Based upon re-positioning of COLA Surveyors and employee promotions, COLA has openings in the following areas:
- Cleveland, Ohio or Pittsburgh, PA
- Tampa, Pensacola, or Tallahassee, Florida
This position does require travel on a frequent and regular basis. Positions are established in different parts of the country based on the volume of clients COLA has within an area, or the surveyor’s accessibility to a major airport.
BASIC FUNCTION OF THE POSITION
Conducts an educational, non-threatening, cost-effective survey of COLA laboratories to evaluate that the high standards necessary for quality patient care and COLA Accreditation are met.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
- Maintain awareness of current COLA policies, philosophies, products and activities to provide quality service and support to all customers (external and internal).
- Maintain awareness of current technological and regulatory developments pertinent to COLA participants.
- Co-operate with staff of other regulatory agencies when conducting simultaneous surveys.
- Represent COLA at seminars, conferences, and speaking engagements.
- Take every opportunity to speak with laboratories, clinicians, and technologists regarding the benefits of COLA accreditation.
- Communicate with Sales staff regarding changes occurring in the laboratory environment particular regarding mergers and acquisitions of facilities.
- Perform routine surveys, resurveys,interim, and complaint surveys in accordance with division policies and procedures.
- Examine the records and practices of COLA laboratories for compliance with COLA standards. Verify that records and practices are consistent with the information provided to COLA by the laboratory.
- Document an objective evaluation of each laboratory on the laptop computer and transmit this information to headquarters daily, or as access allows.
- Demonstrate accurate and consistent interpretation of COLA standards.
- Demonstrate effective time management while conducting a thorough survey, with minimal negative impact on the daily operation of COLA participants.
- Distinguish between laboratories that will achieve accreditation via the routine Survey Report and Cover Letter/PRI process from those that will require additional emphasis and/or assistance to achieve compliance with COLA standards (sending the lab to STAT committee).
- Identify Risk of Harm situations.
- Provide guidance to all COLA participants through recommendations and educational support tailored to the individual laboratory being surveyed.
- Demonstrate effective communication skills for sharing technical and non-technical information with COLA participants and COLA staff.