| The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. |
The Department of Family Medicine has been ranked by US News and World Report as the #1 Department of Family Medicine in the country for the last 24 years and is consistently rated by the AAFP as a Top 10 Department in placing graduate medical students into the family medicine specialty. The Department has approximately 89 regular faculty, 123 paid clinical faculty, 1,032 WWAMI courtesy clinical faculty, 30 adjunct/affiliate, and 30 emeritus faculty members, and supports 24 residents based at UWNC-Northgate, UWMC and HMC, 3 fellows, and over 70 staff. This position works at the Roosevelt Commons building in the University District.
We are interested in candidates who are committed to developing and supporting diversity and inclusion in the work and learning environment.
The Department of Family Medicine currently has an outstanding manager for a MANAGER OF DATABASE AND WEB SERVICES. The Manager of Database and Web Services reports to the Director of Finance and Administration for the University of Washington Department of Family Medicine and has primary responsibilities for oversight of the day-to-day web presence and database computing requirements for the department. This position provides professional oversight of technical applications used by the department allowing the data collection, analysis, reporting and distribution of data to department, School of Medicine and University partners and stakeholders. This position is technically focused, emphasizing the development, deployment, continuous improvement, and use of analytical tools to support teaching, research, administrative and clinical requirements. This position places an emphasis on career development with opportunities for growth in the scope and degree of responsibility, and involves collaboration with faculty, department leadership, School of Medicine leadership, students, and a variety of stakeholders from across the university.
The successful candidate must be able to demonstrate proficiency development object-oriented software, and be experienced with the configuration and use of servers employing an Apache-MySQL-PHP web-application architecture. The Manager must be proficient with SQL, Filemaker Pro, and Wordpress applications and have extensive experience with analytical tools used for queries and reporting. The Manager should possess the ability to communicate in both technical and business terms with a variety of constituents and must be able to work with limited supervision.
The Manager of Database and Web Services supervises a Web Computing Specialist who has day-to-day responsibility for managing department websites and social media platforms.
Department-wide Database Design and Management (60%):
Supervise and manage the Department's Filemaker Pro databases, web services data sources, and web interfaces to include:
Design, create, test, implement and continue to improve department database and web service data across a continuum of UW and department-based sources to meet department goals and user needs.
Design, program, test, implement and support complex web-based educational and administrative applications involving scripting and relational databases.
Ensure compliance with established standards for data integrity and security; ensure compliance with all state, university, School of Medicine, and department policies related to web-based data collection.
Continue to learn and develop technical expertise to maintain web service and database programming competencies.
Collect, triage, and respond to department leadership and end user requests for database development, issues with current databases, or to update data sources.
Provide training and educational programs on department databases to stakeholders as needed.
Assist with development of security and confidential system standards for applications to meet university, state, federal, and external partner regulations and requirements.
Write policies and procedures and user manuals to support use of department databases and web service data sources.
Manage user access and permissions.
Collaborate with with university, School of Medicine and Department IT support personnel regarding access to data and shared issues.
Website Design and Social Media(30%):
Working with the Web Computer Specialist, oversee the following website and social media activities to include:
Design, create, test, implement and improve department websites and intranets as needed to meet department goals and user needs; deploy systems and standards for department web site updates; set timeline for regular redesign intervals.
Facilitate open communication with department leadership, faculty and staff across all sections of the department to ensure department website(s) complement section goals; convene user groups to collect feedback to further refine and improve website design, content, and functionality.
Review metrics for how website users access and use department websites; provide regular feedback to chair, director and section leadership in order to evaluate needed changes. Provide monthly website analytics to department sections.
Serve as department expert and resource to section heads and managers on development of new websites based on personal research of current trends and analysis of how website technology can be improved.
Manage website user access and permissions for websites and department intranet.
Identify security threats to department websites and work with Department IT Manager to follow UW guidelines to respond to threats when needed.
Oversee department's social media presence, primarily working with Facebook and Twitter accounts. Integrate social media content with department's website.
Employ relevant new media technologies including flash video to improve distance learning opportunties for learners throughout the WWAMI region.
Establish and maintain adaptable design standards to allow section staff to update section website content.
Leadership and Administration:(10%)
Provide database and website expertise and development leadership, education and training to department faculty, section managers, staff and students across the department. Sections are located across a variety of different Seattle locations, ranging from HMC to Northgate.
Develop and maintain excellent working relationships with department sections, School of Medicine Dean's office, UWP, and UW central offices.
Create an environment of innovation and change for the department and the various constituencies it serves.
Supervision of assigned Web Computing Specialist to include but not limited to: Performance evaluations, disciplinary actions, professional development; maintain staff time records and leave requests; coordinate staff workload, and recommend revisions in roles and responsibilities as needed; recruit, hire and train new staff.
| Bachelor's Degree in Computer Science or Information Services, or related field with an emphasis on information management. |
This position requires 4-5 years of progressively increasing database and web service positions within an academic medicine department setting. Other essential qualifications include:
Demonstrated experience managing, developing and deploying Apache/MySQL/PHP web applications.
Proven SQL experience with building databases, queries, and database security.
Ability to interpret and communicate to others complex policies and procedures.
Proven leadership skills with supervisory experience.
Strong oral and written communication skills.
Demonstrated experience working in large, highly structured environments.
Ability to work independently with a high degree of reliability, accuracy and productivity.
Ability to handle confidential information responsibly.
Demonstrated ability to maintain harmonious working relationships and effectively address complex and sensitive administrative issues.
Proven track record in exercising discretion and independent judgment effectively in decision-making processes.
Ability to work across multiple levels of an organization to achieve results.
Proven experience working with teams and staff development.
Demonstrated success in working with diverse populations.
Ability to communicate complex database, web services, and website design information to stakeholders with various levels of IT background in a way that is easy to understand and use.
Proven experience managing, developing, and designing FileMaker Pro databases.
Basic understanding of Microsoft Active Directory's Organizational Units and Security Groups
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.