Reports to: Senior Director, Education Abroad Services
Updated: January 31, 2017
Salary starts at $53,000
This position works with experts in the field and with other staff to develop products, programs and services to support education abroad (EA) practice area of the membership. This position provides guidance for study abroad products, programs, and services and will identify needed resources and strategy; and serves as the lead staff partner to the Chair stream of the Education Abroad Knowledge Community (EAKC). The position plays a key role in ensuring effective development of resources, programs, and products for NAFSA’s success in supporting the Education Abroad community to grow study abroad in light of changing student demographics.
Major Functions and Responsibilities
- Ensure that NAFSA’s products, programs, and services fill existing gaps to professionalize the field, based on the International Education Competencies for Education Abroad.
1.1 Keep abreast of trends and issues for Education Abroad professionals.
1.2 Develop content and review for NAFSA’s Web pages on education abroad.
1.3 Collaborate with and support Professional Learning Services staff in the planning and development of learning events for EA.
1.4 Review and edit NAFSA publications on education abroad. Recommend authors for revisions or new publications.
- Partner with the Education Abroad Knowledge Community (EAKC) and its subcommittees/ task forces.
- Guide the Chair Stream of the EA-KC Team and subcommittees to ensure effective action to achieve the deliverables and outcomes in their work plans.
- Provide information, direction and guidance each year for the preparation of planning documents and work with the Chair-Elect to produce final version for presentation to the Vice President/ Education and Professional Development.
- Guide the KC leader groups in mentoring future leaders and in proactive and early engagement with those new to the association.
- Ensure that open volunteer leader positions are promoted widely throughout the association.
- Support the Chair in orienting new leaders.
- Ensure that the products developed are available in a timely manner, posting resources on the Network, shepherding other type of products through editorial review, other steps as needed or delivering reports to the Team chair stream, depending on the nature of the stated outcomes.
- Coordinate with the staff liaison for the Education Abroad Regulatory Practice committee to ensure harmonization of the EA leader groups' activities.
- Facilitate the development of a robust Annual Conference experience for the education abroad community
- Coordinate with the EAKC to develop a comprehensive education abroad conference program including sessions, open meetings, and other activities to meet the content and networking needs of the education abroad professional at direct service and managerial levels
- Collaborate with the Senior Director in seeding or engineering session content for target subject areas, which may vary annually.
- Actively promote to the field the conference content plan in order to solicit appropriate session proposals.
- Promote conference content to targeted EA audiences, in coordination with other staff.
- Collaborate with external organizations and associations to develop and promote new resources for education abroad.
4.1 Prioritize opportunities for presentations at external conferences and submit proposals for sessions.
4.2 For approved conferences and meetings, recruit presenters and deliver presentations that result in resources for the EA community.
- Ensure that the field is informed of these developments through social media.
- Provide support and guidance to regional EA liaisons, in collaboration with the EAKC Regional Outreach Coordinator.
- Provide periodic updates to regional liaisons
- Advocate for EA regional interests within the KC and NAFSA structure
- Guide the EA liaisons as they attend regional conferences, ensuring they have up-to-date information on NAFSA initiatives in EA.
- Assume other responsibilities as assigned by the Senior Director.
Scope of Supervision
This position will receive assistance from a coordinator and intern.
This position requires well-developed volunteer and project management skills.
The Associate Director must maintain a productive and effective working relationship with a large variety of member-leaders. S/he must respect volunteer time, while at the same time ensuring the job gets done. Doing so requires excellent interpersonal skills.
Proactive coordination and collaboration other NAFSA departments is crucial to the success of this position. The Associate Director is responsible for keeping heads units and others updated on developments that would affect their portfolios of work.
As representatives of a membership organization with a broad and diverse range of activities related to education and training, NAFSA staff possess more than specialized capabilities. Each individual is expected to take the initiative to become knowledgeable about the organization as a whole and to keep up-to-date on developments and issues impacting international education. Association members and other staff expect colleagues to be accessible and responsive, to convey a positive attitude, and to exhibit a high degree of professionalism.
The NAFSA workday is 9-5; during the summer, it is 8:30-5:30 M-Th, and 9:00-12:00 on Friday. Travel and weekend work is required occasionally, especially during the annual conference, regional meetings, and late January leadership meetings. Participation in the NAFSA Annual Conference the week of Memorial Day, often including the holiday itself, is a job requirement.
Skills and Background Required
- Master’s degree with 5 years of relevant experience or Bachelor’s degree with 10 years of relevant experience.
- Knowledge of and experience in the education abroad field.
- Significant work experience in planning and management of project teams of 5-7 members and in project management involving volunteer groups.
- Successful work experience with associations.
- Demonstrated successful experience in marketing programs and services.
- A track record of exemplary customer service.
- Excellent organizational skills.
- Strong communications skills, both verbal and written.
- Full knowledge of Microsoft Office.
- Experience in international education, preferably in a campus environment.
- Experience with databases.
- Prior membership in NAFSA, presentations at prior regional or annual conferences, participation in regional or national leader groups.
NAFSA: Association of International Educators is an affirmative action, equal opportunity employer.