-Under general direction, this position is responsible for leading, planning, and directing data processes and technology in a fund-raising environment within the department of Advancement Services.
Duties and Responsibilities
-Manage and leverage the full capabilities of the current Ellucian Advance database and WebFOCUS/PowerBuilder reporting technologies with the objective of supporting and informing Advancement's solicitations, programs, and operations. Optimize the use of Advancement's technology suite-enhancing information access, analysis, and reporting capabilities to meet Advancement and University goals.
-Serve as the leader of the Advancement Information Systems (AIS) team. Train, mentor, and manage three direct reports on this team, comprised of a Lead Programmer Analyst, a Programmer Analyst, and a Senior Web Analyst. Set performance objectives for each direct report, evaluate each team member on his/her progress toward these objectives, and partner with each team member to create a professional development plan for him/her.
-Act as a working manager, serving as both a leader and practitioner on a team that creates complex queries and custom reports from the database, performs hardware and software maintenance for Advancement, and routinely works on database-related projects.
-Oversee, develop, and ensure the integrity of Advancement's suite of standard reports. Make certain that the reports accurately and consistently report key data about (but not limited to) fundraising performance, alumni engagement, and gift officer portfolios.
-Routinely run AIS's existing suite of data audit reports, correcting data errors programmatically when possible (i.e. when a manual review is not needed).
-Serve as a key liaison to Loyola's central Information Technology Services (ITS) division. Partner with members of ITS on activities including (but not limited to) co-leading database upgrades, enhancing the Advancement Data Warehouse, evaluating/implementing new technologies, and creating and documenting data imports to/exports from Advance.
-Serve the data needs of colleagues on the Loyola's Maywood campus who work with data specific to the Stritch School of Medicine and the Niehoff School of Nursing.
-Partner on database-related projects with members of Advancement team at Loyola University Health System (LUHS), a separate entity with its own database, but working in partnership with the University on select fundraising and data-oriented activities.
-Develop and implement annual and long-range plans for meeting the reporting, hardware, and software needs of Advancement.
-Stay abreast of new and evolving technologies in the advancement industry. Proactively use this knowledge to make recommendations to Advancement leadership about modifying existing technologies and/or adopting and implementing new technologies. Play a leadership role in the implementation and rollout of new technologies.
-Serve as a translator between the end users of Advancement technology and data (e.g. gift officers) and the AIS team members who make the technology and data available.
-Document new processes. Retroactively document existing process for which no documentation/incomplete documentation currently exists.
-Manage the report request queue and prioritize those requests with the guidance of the Senior Director of Advancement Services.
-Enable/modify Advancement team access to the Advance database, Advance Data Warehouse, WebFOCUS/PowerBuilder reports, and to other data resources, providing for a self-service and ad hoc reporting environment.
-Perform other projects and responsibilities as required.