NYU Langone is one of the nation's premier academic medical centers that includes five hospitals (Tisch Hospital, Rusk Rehabilitation, Hospital for Joint Diseases, Hassenfeld Children's Hospital of New York, and NYU Lutheran Medical Center) and more than 200 ambulatory locations across the New York metropolitan area. It also includes NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. Our trifold mission to serve, teach, and discover is achieved daily through an integrated academic culture devoted to excellence in patient care, education, and research. Learn more about NYU Langone.
We have an exciting opportunity to join our team as a Credentials Associate-MSS.
In this role, the successful candidate will be responsible for conducting background investigations on physicians and allied health providers including verification of licensure, education/training, board certification, current competency, disciplinary actions, accreditation, sanctions, malpractice claims history.
- Initiates, processes, reviews and analyzes physician/allied health applications for initial appointment and reappointment and credentialing documents including clinical education/training, board certification and eligibility, licensure, accreditation, work history, liability insurance and malpractice claims history. Assesses completeness of information and qualifications relative to established standards.
- Identifies and flags adverse information from application materials for the purpose of conducting special follow-up investigations in preparation for Credentials Committee review.
- Enters data from provider applications into Cactus database, interpreting or adapting data to conform to defined data field uses. Prepares, issues, tracks and follows-up on appropriate verification letters for adequate processing of each individual application, applying established procedural guidelines. Maintains current logs of contact agents.
- Employs public relations skills in a wide variety of phone contacts with external sources for purposes of soliciting information essential to credentials investigations, including licensing agencies; university and hospital training program personnel; certification boards; liability insurance carriers; hospital officials and credentials staff; physicians and their office staff.
- Runs data reports for various basic configurations of data such as provider profiles, pending provider lists and expired credentials.
- Internally audits, organizes and maintains provider files in accordance with established principles of legal documentation and confidentiality.
- Maintains tickler system for follow-up of unanswered correspondence according to schedules designed to maintain departmental standards for application processing time.
- Performs clerical duties as required or assigned on an ad hoc basis and provides backup overage for the Medical Staff Coordinators as needed. Assists in training of support staff.
- Performs other duties as assigned.
To qualify you must have a High school diploma or the equivalent. Minimum of two years secretarial experience in a healthcare setting required.
Medical staff office experience preferred with credentialing certification from NAMSS (National Association of Medical Staff Services). Excellent verbal and written communication skills, including knowledge of medical terminology. Computer skills, including word processing and data base maintenance. Self-motivated with the ability to complete projects independently within established timeframes. Ability to handle multiple projects and deadlines. Ability to cope with interruptions, varying personalities, rush projects, and demanding medical staff. Must be well organized and able to prioritize responsibilities. Must have independent judgment and interpersonal relationship skills in working with medical staff leaders and other Departments in the NYU Health System. Affiliation with the National and State Association Medical Staff Services encouraged.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Medical Center is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Medical Center's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit http://www1.eeoc.gov/employers/poster.cfm for more information.