General DescriptionAssist Program Managers with planning and executing all activities related to academic summer residential and day programs for approximately 10,000 academically talented students annually, including assisting with direct management and day-to-day supervision of at least 1-3 program sites.
Primary duties and responsibilities:
- Communicate with and advise students, parents, and school representatives
- Respond to and appropriately address student, parent, and staff concerns
- Recruit, hire, train, and manage the performance of, and evaluate Summer Programs staff
- Assist with communications with host institutions and vendors to ensure academic, residential, and other logistical needs of Summer Programs sites are met
- Provide curriculum development in an academic area and provide instructional support and guidance to instructional staff
- Participate in or chair departmental committees
- Edit and occasionally develop manuals, handbooks, and other documents, for students, families, and staff to provide information related to Summer Programs practices, policies, and procedures
- Assist in establishing department priorities and contribute to decision making about Summer
- Programs policies and practices
- Supervise an assistant program manager
Degree of independent action performed on the job:
- Moderate. Considerable independence with regard to hiring. Must exercise some independent judgment in handling on-site issues ranging from facilities issues to staff performance problems to student safety to parental complaints.
Internal and external contacts required as part of the job:
- Internal: Regular contact with departments within the division of CTY Finance and Administration; infrequent contact with other CTY divisions and JHU central administration, particularly Office of the General Counsel and Office of Institutional Equity.
- External: Regular contact with job candidates and summer employees (undergraduate students, graduate students, college and university faculty, public and private school teachers, and working professionals from around the world) for hiring, training, and performance management purposes; regular contact with college and university representatives from across the country for summer employee recruiting purposes; regular contact with host institution staff on facilities issues; regular contact with families regarding curriculum and site issues; occasional presentations at local, regional and national conferences.