The Systems Security Supervisor is responsible for providing operational leadership to a professional work team of IS staff provisioning access to UW Health resources, and administering mobile device management. The incumbent ensures the effective operation of the team and is accountable for the successful completion of all projects assigned to the work group. The incumbent plans, organizes, assigns, schedules and controls workflow for the team.
The Supervisor will function as an expert resource in advanced systems analysis and design for business partners and for staff and users to assist in complex problem troubleshooting and resolution. In conjunction with the IS Project Management Office (PMO), the Supervisor coordinates all projects, assigning sections or entire projects to members of the team for coordination and implementation. The Supervisor is responsible for ensuring all staff members receive the necessary training to function at their assigned level.
The incumbent works with users and within appropriate governance structures to determine system requirements, process re-engineering issues, and application design and implementation strategies. Working at this level involves justifying system design and concepts to end users in a manner that is easily understood. The incumbent must possess organizational skills that lead to the effective management of projects, applications and employees. This position requires the ability to independently evaluate and analyze subject matter and develop specifications to create or enhance information processing functions.
Problems encountered are of a high degree of complexity and difficulty and require exceptional analytical skills, innovation and creativity to formulate and implement the mechanisms to identify and solve problems. Plans for new system applications are often developed using only broad guidelines and require a high degree of independence and decision-making.
A wide variety of internal and external relationships are involved to perform the duties in this position. Internal contacts include representatives from the UW Hospital and Clinics (UWHC), UW Medical Foundation (UWMF), Department of Family Medicine (DFM), Access Community Health Centers, UW School of Medicine and Public Health (SMPH), Unity and Community Connect partners. External contact is primarily with software vendors and industry peers. Developing and maintaining good communication and collaboration with these contacts is essential to accomplishing the objectives of this position and the goals of the UW Health enterprise.