Assistant Director, Learning Center
Main Campus - Hilltop
The Learning Center (LC) Assistant Director works as a team member to develop and maintain a wide range of academic support services for students. The LC Assistant Director supervises the Learning Center Program Assistant, coordinates a variety of tutoring and outreach programs, assists the Learning Center Director with the overall day-to-day operations of the Learning Center, teaches college success courses, and meets with individual students experiencing academic difficulty. The Assistant Director individually manages the development of projects from concept and directly implements solutions to completion. As colleagues under CASA, both the LC Director and Assistant Director provide services and support to new student orientation and Summer Bridge programs. The Learning Center Assistant Director assists the Director in the ongoing management of 6 major programs year round. This includes hiring and supervising 6 student leads (graduate and undergraduate) and over 150 student tutors/peers a year.
Essential Job Responsibilities:
1. Supervise the LWC Program Assistant, including hiring and training
2. Work with individual students on academic skills matters
3. Coordinate the America Reads program, supervise the America Reads graduate assistant and instructors, and hire, train, and supervise tutors
4. Coordinate the Families & Youth in Transition program and supervise the FYIT graduate assistant, hire, train, and supervise tutors
5. Coordinate the Project Success Program along with hire, train, and supervise graduate assistants
6. Work with university partners to coordinate peer tutoring and other support programs for graduate students, distance learners, international students, and branch campus students
7. Follow up on requests for tutoring, handle any problems, complications or complaints
8. Assist the Program Assistant with the coordination of Writing Center administration (calendar, Writing Center Preceptor absence, etc.)
9. Assist Program Assistant with computer/technology needs; work with ITS to ensure that system is functioning
10. Participate in tutor trainings and ongoing tutor consultation
11. Teach and develop curriculum for college success course
12. Assist Program Assistant with the development and implementation of student outreach aspects of Learning Center publicity
13. Develop, schedule and facilitate Learning Center workshops and participate in the campus-wide Student Success Workshops committee
14. Manage the development of projects from concept and directly implement solutions to completion
15. Coordinate follow-up efforts with schools colleges, and student service departments to ensure that students in academic difficulty receive academic support
16. Assist in the planning and administration of the Muscat Scholars Program
17. Perform other duties related to Student Life including coordinating retention projects, planning and facilitating orientation activities, assisting with graduation ceremonies
Master's Degree in Education or related field and at least two years of experience working in a university or college Learning Center and managing student support programs required.
Additional Knowledge, Skills, and Abilities
Teaching, student advising, and supervisory experience expected. The candidate must also possess strong written and oral communication skills and have an understanding of the vision, mission, and values of a diverse, urban, Jesuit university. Occasional weekend and evening hours are required. Proficiency with a variety of technology systems and tools expected.
Job Open Date
Posted until Filled
The University of San Francisco is located in the heart of one of the world's most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a student's passion for social justice and a desire to Change the World From Here. For more information, visit www.usfca.edu.
The University is an equal opportunity institution of higher education. The University does not discriminate in employment, educational services and academic programs on the basis of an individual's race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, gender expression, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.
Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. For more information visit: http://sfgov.org/olse/fair-chance-ordinance-fco.
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