Under the direction of the Director Patient Access, oversees the activities of the Surgical Scheduling Department Activities include: scheduling the cases in the Main, and Longwood, Operating Rooms, the Surgicenter, the Laser Center, the MEC unit the CT/MRI scanner, Audiology cases, and other services that are part of the centralized scheduling system and inputting data for the production of management reports. Responsible for all O.R. changes, and preference lists for the O.R. cases. ESSENTIAL FUNCTIONS:
1. Oversees the advance booking of patients for surgical procedures, transmission of information into the department, computer systems. 2. Participates in the formation of scheduling procedures. Reviews all cases for the proper equipment, procedures, durations, locations, surgeon credentials, and other resources. 3. May recruit, train staff, evaluate employee performance and recommend promotions, transfers and disciplinary action.
4. Plan staffing for the Surgical Scheduling Department.
5. Ensures that manuals, directories, coding lists, dictionaries, and instruction materials for use by scheduling personnel are updated.
6. Maintain and builds working relationships with hospital and community surgeons and surgeons offices to ensure our OR's are utilized efficiently and effectively.
7. Meets daily OR nurse managers, anesthesia, and equipment team to review previous OR day and upcoming schedule. Responsible in presenting the OR schedule and identifying items that may be necessary on the day of surgery to keep the OR's running in a timely manner.
8. Collaborates with management in the interpretation of Scheduling reports and recommending modifications to current policies in order to increase utilization of available O.R. time.
9. Maintains all necessary reports, statistics, and other information in accordance with legal, accreditation, and licensure requirements.
10. Maintains updated lists of surgeons' privileges and ensures that surgical bookings are booked accordingly.
11. Maintains current block-time schedule. 12. Develops and/or prepares quarterly/annual block-time utilization and surgical volumes report. 13. Maintains effective control of the scheduling system database and making suggestions for modifications. 14. Responsible for participation in the budget for the Scheduling department.
Shift: Day Hours Per Week: 40
High School diploma required/Associate's Degree in Business preferred. Medical Terminology knowledge required. 3 to 5 years data processing experience. Experience with data processing applications in the health care industry.
Mass. Eye and Ear is a Harvard Medical School teaching hospital, a world-renowned research center, and consistently ranks in the top five in the nation for both specialties in U.S.News & World Report?s annual hospital survey.