NYU Langone Medical Center, a world-class, patient-centered, integrated, academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals - Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center - plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.NYULMC.org.
We have an exciting opportunity to join our team as a Nursing Quality Specialist.
In this role, the successful candidate supports Departments of Nursings quality and safety programs. Provides quality improvement facilitation and support for nursing staff and multidisciplinary teams undertaking improvement initiatives. Assists Director of Nursing Quality with assessment of the learning needs of nursing staff as they pertain to quality and performance improvement; assists with the provision of education and mentoring in the methods and tools of rapid cycle and continuous quality improvement. Participates in monitoring of regulatory compliance, identifies opportunities for improvement, and assists patient care units with development and implementation of improvement strategies. Participates in occurrence reviews, complaint investigations, RCAs, FMEAs and assists in facilitation of the corrective action plans with nursing leadership and staff. Assists with benchmarking activities with the National Database for Nursing Quality Indicators (NDNQI), University Healthsystem Consortium (UHC) and other organizations as appropriate.
- Identifies factors and participates in programs to promote satisfaction of staff, patient, families and other disciplines.
- Utilizes and communicates evidence based practice in the development of the quality & performance program of the Department.
- Participates in the annual evaluation of the Nursing quality and performance improvement plan.
- Stays abreast of trends and issues pertaining to nursing work environments and the Departments of Nursing strategic plan.
- Uses sound methodology in analyzing data, evaluating outcomes and driving excellence.
- Participates in leadership development programs in areas pertinent to expertise and interest.
- Maintains clinical and functional expertise.
- Supports evidence based practice by assisting nursing staff in development of process standards that are consistent with evidence based literature, regulatory requirements, and pertinent professional nursing standards.
- Supports Director of Nursing Quality in the provision of education to various levels of nursing staff in the use of performance improvement methodologies as applicable to nursing quality.
- Establishes collaborative relationships with nursing staff, leadership, medical staff, and other administrative staff. Participates as a member of various Nursing Councils and other hospital committees as appropriate. Functions as a respectful member of the healthcare team.
- Provides support for quality improvement teams including arranging meetings, providing minutes, managing project timelines, and preparing reports. Assists the Director of Nursing Quality and other nursing leadership in development of presentations, reports and publication of quality and safety program outcomes.
- Supports the Director of Nursing Quality with coordination of the Departments of Nursings Quality & Performance Improvement Council. Coordinates activities to promote compliance with all regulatory requirements. Supports unit based leadership by developing tools to monitor outcomes at the unit level.
- Assists unit based leadership in developing quality initiatives that reflect their specialty and that achieve evidence based practice.
- Participates in RCAs, FMEAs and assists in implementation and monitoring of corrective action plan.
- Assists in review and evaluation of occurrences related to nursing care reported through the electronic occurrence system and patient complaints related to nursing care.
- Assists with review and development of interdisciplinary and interdepartmental structure standards, process and outcome standards in conjunction with other nursing leadership.
- Demonstrates understanding and implications of nurse-sensitive quality and other clinical indicators.
- Demonstrates understanding of the value of professional nursing, the conceptual framework in which it is practiced, and the features of an organization that attracts and retains nurses.
- Demonstrates understanding of nursing and patient care standards as integral to and supportive of professional practice.
- Articulates understanding of nursing process, interdisciplinary collaboration, quality and performance management, patient safety, continuum of care concepts, customer service and healthy work environments.
- Registered Professional Nurse in the State of New York.
- Bachelor's in Nursing
- Five years of recent clinical experience in acute care nursing with demonstrated leadership skills
- Excellent writing, editing, and graphic skills; excellent verbal communication and interpersonal skills; attention to detail; possesses performance improvement methodology; self-directed, understanding of change management, professional practice, project management, and current issues and trends in nursing and health care.
- Computer expertise in Microsoft Office applications and expertise in analyzing, interpreting and presenting data using graphs, tables, etc.
- Membership in relevant professional organizations.
- Master's in nursing or related field preferred
- Certification in speciality area desirable
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Medical Center provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. And just as our employees invest so much in us, we invest in our employees. We're pleased to have one of the most competitive compensation packages not only among New York's hospitals and healthcare institutions, but within the corporate sector as well. We begin with exceptional medical, dental, and drug coverage. We enhance this basic coverage with comprehensive wellness programs, and supplement those with retirement investment and benefits plans, and generous paid time off allowances. Add to that a very attractive tuition program, and you'll see just some of the ways that NYU Langone Medical Center demonstrates our commitment to our employees.
NYU Langone Medical Center is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, military and veteran status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Medical Center's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.