The Library Specialist provides extraordinary customer service in person and virtually in support of users’ needs for research assistance such as online searching, reference resources as well as a variety of online citation and full-text databases, use of technology, and loan of materials, spaces, and technologies.
1.Provide excellent communications and customer service to the University and external communities. Assist users in discovering and accessing library resources. Initiate proactive problem solving and advocate for solutions that promote transformative learning experiences.
2.Contribute to University and library planning and the establishment of policies and procedures; keep abreast of and follow pertinent policies. Create and maintain accurate records. Analyze and organize information and technology resources in order to meet users’ needs.
3.Safeguard legal and ethical use of library resources. Encourage and support colleagues, students, and faculty by engaging in intra- and inter-departmental events, programs, and initiatives. Act as a project manager for library initiatives that includes establishing routines, priorities, and workflow, verifying work, and coordinating other staff, as assigned.
4.Conduct and report on project based research and assessment for administrative, instructional, and informational purposes. Report equipment, security, and repair needs in the library through efficient and effective communication to appropriate parties.
5. Practice sound internal control of University property including financial and purchasing activities.
6. Performs other duties assigned.
Required Qualifications: High School graduation or GED.
Two years related experience.
Proficiency in MS Office Suite, specifically Outlook, Word, and Excel.
Proficiency in Windows Operating System and file management.
Preferred Qualifications:Bachelor’s degree
Two years of general work experience in a library environment.
Experience with online searching, reference resources as well as a variety of online citation and full-text databases
Public services or customer service experience in an academic library or related environment
Experience promoting services to an external audience
Experience with needs assessment and program development and the ability to provide leadership in project management.
Time management skills
Ability to work collegially and collaboratively with people of diverse backgrounds.
Customer service skills
Ability to communicate effectively, including excellent interpersonal skills as well as verbal and written skills
Ability to pay attention to detail
Ability to transfer and apply knowledge and experience to new situations
Ability to follow through on projects
Ability to analyze situations and make sound decisions
Collaboration and coordination skills
Ability to excel in a “perpetual beta” environment, with frequent change and intelligent risk-taking.
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type and major.
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.
Open Until Filled: No