full-time position with Neurosurgery; 40 hours per week; Monday - Friday
Coordinate a multi-faceted neurosurgery clinical /research office. Assist patients, patients' families, referring physicians, and third party carriers to resolve patient related issues. Research and prepare specialized reports and budgets. Schedule patients for laboratory tests, medical examinations, surgeries and consultations. Relay information to patients regarding preparation for laboratory tests, surgeries and examinations. Maintain familiarity with various types of medical insurance to explain these plans. Obtain pre-certifications as required by patients' health care insurers or managed care providers. Assist patients or family members with completion of medical insurance forms. Inform patients of costs of care being provided and guide them to appropriate resources for further information, guidance, or assistance. Arrange or assists in arranging patient transportation.
Type routine correspondence and reports from dictation or handwritten copy using personal computer. Transcribe machine dictated medical reports and other documentation using medical terminology. Use personal computer to prepare manuscripts, grant proposals, statistical reports, tables, and charts using knowledge of scientific, medical, literary, or other technical terms. Answer telephone, screen callers, relay messages, and greet visitors. Maintain calendar, schedule appointments and meeting rooms. Open, sort and screen mail. File in alphanumeric order and locate material from files. Assist with making routine travel and accommodation arrangements. Coordinate servicing of office equipment. Operate personal computer to access e-mail, electronic calendars, and other basic office support software. Uses automated records system to access, enter, and edit patient information. Completes various request forms for office supplies and equipment as directed.
Perform other duties as required.
High School Diploma or GED. Two years secretarial experience. Additional education may be substituted for years of related experience. Final applicant for this position may be required to complete skills assessments appropriate to position description.
**JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.**
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