NYU Langone Medical Center, a world-class, patient-centered, integrated, academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals - Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center - plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.NYULMC.org.
We have an exciting opportunity to join our team as a Laboratory Helper.
In this role, the successful candidate will be responsible for complying with the NYUHC mission statement and providing safe and timely transfusion for all NYUHC patients by carrying out NYUHC transfusion technology processes according to established standards contained in the Blood Bank Quality Assurance Plan and Self Assessment (BBQAPSA) program. The lab helper is required to maintain professional currency in the field by attending in-service and CE programs that provide a minimum of 4 CEUs per year.
- Performs other duties as assigned.
- Satellite Laboratory/Support Laboratory and HJD BB - Is competent to perform all laboratory donor processes, inventory management, patient testing, blood dispensing, and information systems processes in all workstations and may be assigned to any of the sites under NYU HC Blood Bank management at any time. Understands focus on stocking lab supplies in Satellite Lab. Familiar with the HJD service variations on policies and procedures. Familiar with the CCICL service variations on policies and procedures. Familiar with the shipping program for HJD. Familiar with testing procedure of HJD; crossmatch and issue policy. Performs other related duties as required.
- Demonstrates knowledge of Facilities and Safety in Blood Banking including biological, chemical, radiation safety, and waste stream management. Complies with hospital and departmental standards. Participates in process improvement by submitting occurrences reports. Maintains equipment. Cleans waterbaths, maintain and stocks inventory. Able to resolve internal/external complaints. Provides accurate quality control records. Familiar with safety regulations. Fire safety, biological or chemical policies.
- Internal/External Assessments - Participates as directed in corrective action plans; preventive action planning, and quality monitoring activities. Completed four CEUs for year. Completed NYUHC required in-services. Infection Control and Deaf and Hard of Hearing. Completed TB screening survey. Completed necessary read and sign documents for SOP updates in a timely manner. Participated successfully in proficiency exams.
- Appropriately detects, evaluates and reports suspected complications experienced by transfusion recipients. Notify Control Station when delivering special samples or transfusion reactions. Blood product labeling discrepancies and shipping/distribution anomalies are investigated and reported immediately to supervisor, such as Stem Cell temp monitors, CMV required neg units, antigen negative units, etc. Examine all units accessioned for bacterial contamination. Return units to refrigerator or freezer within a reasonable time. Notify supervisor or control station if deliveries or pickups will take longer than expected.
- Demonstrates knowledge and awareness of Blood Bank (BB) Deviation, Non-conformance and Complications. Successfully intervenes to prevent product non-conformance and its possible consequences including: fatal donor and recipient transfusion reactions; transfusion reaction (TX RCT) detection and resolution; reporting, and evaluation of donor or recipient complications. Understands and carries out all procedures regarding products that are nonconforming, especially as pertain to inspection at accession, preparation and dispensing.
- Demonstrates knowledge of Documents and Records - uses computer systems to conduct patient, donor, tissue (stem cells) testing and processing activities recognizing and safeguarding the control functions of the systems designed to protect blood donors and recipients. Understands respects and maintains other work records, including record retention requirements, as set forth in the AABB Standards and in the NYU MC BBQAPSA. Familiar with BBQAPSA policy and procedure manual. Understands the importance of systems-based error reporting and uses Occurrence Report Form (ORF) as intended to contribute patient and donor safety in a non-punitive environment focused on process improvement. Knows records retention requirements for Hemocare patient, inventory, donor records. Consistently retrieves necessary and sufficient available data from all computer systems and subsystems consistent with security access, including HIS, Hemocare, LIS.Familiar with computer down records, documents, policies and forms.
- Blood Dispensing: issues all blood and components and coagulation factor concentrates and HPCs carefully and with full attention to special patient needs for blood attributes and component modifications as indicated in orders, and according to SOP. (Failure to complete transactions in the hemocare system 2 per year is a serious breach of patient safety and automatic).
- Component Modification: Consistently performs correct: 1- Blood irradiation, 2- Sterile docking; 3- LRC selection, 4- Hgb S negative testing (SDX) and selection, 5- CMV recording according to SOP. Inventory management: regularly follows SOP for blood and components selection, consistently adhering to FIFO system where dictated by SOP. NYU Donor/Autologous/Directed Donor/Special Products (Auto HPC, HLA & NAIT SDP) Management. Accurately integrates donor subsystem with inventory subsystem of Hemocare to guarantee appropriate test result entry and/or product availability to patients.
- Pre-transfusion compatibility testing (PTCT) Sample Triage: accurately reviews and accepts/rejects patient samples for PTCT; performs & records thorough transfusion history and triages work according to SOP. Pre-transfusion compatibility testing (PTCT) Testing: Accurately tests and reports and reports ABO/RH, Atypical red cell antibody screen, EC, AHG XM, DAT, AID, Supplementary cell selection, FMH screens, and antibody titers. Performs Quality Control and /or process audit functions as scheduled and according to SOP.
- Demonstrates core knowledge of Process Control functions and is able to safely and successfully control the related processes of: blood acquisition, storage, distribution, pre- transfusion compatibility testing, blood dispensing, adverse reaction management and component modification. Blood and Component Accession: accurately reconciles shipments, inspects blood and components for acceptance, accessions into hemocare, labels, and places on quarantine and/or performs confirmatory testing and stores in correct order in controlled temp devices. Voluntarily fills in down time with this activity.
- Demonstrates knowledge of Blood Bank Quality Assurance Plan Self Assessment (BBQAPSA) including the ten BB organizational standards known as Quality System Essentials based on the current AABB standards (1 - Organization to identify chain of command; 2 - Resources: adheres to NYU Human Resource policies in exchange for compensation and benefits package as provided by collective bargaining agreement; 3 - Equipment: understands and effectively operates and respects through careful treatment all refrigerators, centrifuges, incubators, waterbaths, dri-baths, hematrons, sterile connection devices, plastic disposables, blood warmers and most importantly blood irradiator; 4 - Supplier/Customer Issues: understands supplier qualification implications when tests, products or services provided by the blood bank fail or do not measure up; 5 - Process Control; 6 - Documents and Records; 7 - Deviations, Nonconformance and Complications; 8 - Assessments: Internal and External participates in all internal and external assessments as required by the department, including QA audits, federal, state, AABB, CAP Proficiency Testing programs and inspections; 9 - Process Improvement; 10 - Facilities and Safety).
To qualify you must have a High School Diploma or the equivalent and/or continuous equivalent work experience.
Familiar with Hemocare, work experience in a large volume hospital, BB, or Blood Center.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Medical Center provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. And just as our employees invest so much in us, we invest in our employees. We're pleased to have one of the most competitive compensation packages not only among New York's hospitals and healthcare institutions, but within the corporate sector as well. We begin with exceptional medical, dental, and drug coverage. We enhance this basic coverage with comprehensive wellness programs, and supplement those with retirement investment and benefits plans, and generous paid time off allowances. Add to that a very attractive tuition program, and you'll see just some of the ways that NYU Langone Medical Center demonstrates our commitment to our employees.
NYU Langone Medical Center is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, military and veteran status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Medical Center's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.