The mission of Harvard Business School (HBS) is to educate leaders who make a difference in the world.
HBX is Harvard Business School's vision of business education re-imagined for the digital age. Our mission is simple: to create learning experiences that bring business education to life. While product development is ongoing, we have two unique initial offerings – HBX CORe, our primer on the fundamentals of business and HBX Courses, a series of programs intended to showcase faculty ideas. Products are delivered through unique platforms, including 1) our online platform that offers self-paced learning experiences grounded interactive, real world problem solving, and 2) HBX Live, a one-of-a-kind virtual classroom that allows participants worldwide to interact in real-time with one another and a faculty member much as they would in the famed HBS case classroom.
HBX is actively recruiting talented, creative people with a passion for technology, education and business. Benefits of joining the HBX team include being part of the HBS culture of learning and exposure to the larger University setting, while enjoying our fast-paced and high-energy start-up environment.
About the role:
As a key member of the UX team, the Business Analyst is responsible for capturing business processes and student needs to design world-class educational experiences. These experiences will be part of HBX's portfolio of learning and business systems.
This position will collaborate closely with the product management, content development, program/academic services, creative, and software development teams to translate complex learning interactions and user requirements into simple, engaging, user-centered solutions. We are looking for someone who can button up every little detail while keeping the big picture in mind. The ideal candidate will mix analysis and creativity to solve problems and create well-designed solutions. This individual is comfortable switching between working alone and collaborating across the HBX team.
Collaborate closely with all teams to design the user experience for online and mobile product offerings and features
Lead or assist in brainstorming sessions and facilitation workshops
Participate in each step of the design process, including: project planning, discovery, user research and analysis, usability testing, requirements definition, conceptual design, prototyping, and interaction design
Produce detailed wireframes
Build and refine prototypes of proposed solutions
Develop user stories, personas, and workflows to drive feature design process
Conduct user interviews, focus groups, and usability testing
With knowledge of software and web development, craft solutions that are technically feasible given the requirements and constraints of the HBX technical platforms
Work with software development teams to implement technical solutions as needed
Access databases using SQL and noSQL methods to collect and analyze data from various sources to reach appropriate conclusions about participant behavior
Participate as a contributor to an interdisciplinary team that includes product managers, project managers, curriculum and subject matter experts, and developers
Brainstorm with software development team to create technical solutions to satisfy requirements
Effectively communicate processes, ideas, and design concepts verbally, visually, and in writing
Additional expectations and competencies shared by the team:
Extremely high standards in terms of quality of work, attention to detail, strong organization skills and absolute commitment to task completion
Sense of humor
Must be able to balance multiple tasks and shifting priorities under tight deadlines at an accelerated pace when necessary
- "No job is too big or small" philosophy
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Harvard Business School is unable to offer visa sponsorship for this opportunity
Salary Grade: 058
Union: 00 - Non Union, Exempt or Temporary