Boston University is looking for an enthusiastic and innovative Financial Aid professional to lead the Student Financial Services department in creating a dynamic, customer service focused organization as part of the newly restructured Student Financial Services team.
Boston University Medical Campus (BUMC) is located in the historic South End of Boston and comprises the Boston University School of Medicine (BUSM), the Boston University School of Public Health (SPH), the Henry M. Goldman School of Dental Medicine (GSDM), and the Division of Graduate Medical Sciences at the BU School of Medicine. Boston Medical Center (BMC) is the primary teaching affiliate of the BU School of Medicine. Renowned for the quality of teaching and research and for service to the community, these schools provide education and training in the most current thinking and techniques in their fields, with a particular focus on serving disadvantaged, under-served, and indigent populations. Together, the schools employ more than 1,341 faculty members, many of whom are leading experts in their fields, and train a diverse group of more than 3,300 students. We are committed to enhancing the diversity and inclusivity of our faculty, staff and students.
Oversee and direct the Boston University Medical Campus Student Financial Services (OSFS), which supports and serves a population of approximately 3,300 graduate students. Develop, implement and maintain professionally sound policies and procedures for federal and institutional financial assistance in accordance with the Schools on the Medical Campus. Oversee activities of the Office of Housing Resources (OHR) and its manager. Responsible for the financial aid budgets for Medical, Dental and Public Health Schools and operational budget for OHR and OSFS. Incumbent will collaborate with leadership across all three schools to help provide the highest quality of service, and support recruitment goals to ensure that institutional priorities are achieved.
The Director of Student Financial Services serves as the point person for all financial aid communications, including communications to prospective students, admitted students and current students. Serves as the Advisor-at-Large in the School for Medicine's Academies of Advisors program. Has the primary responsibility of verifying that staff is current on federal regulations, policy, and industry news/trends. Maintains knowledge of current Department of Education regulations.
Supervise 2 direct reports and a total of 8 employees.
Develop, maintain, coordinate and administer a department budget in excess of $600,000.00. Manage a financial aid budget, in excess of 14 million, of scholarship and institutional student revolving loan funds.
Must be able to handle multiple priorities and deadlines and periods of high activity especially during peak times (February through September).
Salary: Grade 78