Advertised Employing Department: University Library
Summary of Duties and Responsibilities:
The University Library at Iowa State University is seeking qualified candidates for an Assistant Circulation Coordinator overseeing the daily operation, Monday-Friday, of the Parks Library Circulation Unit, providing circulation services and problem resolution to serve the university community, alumni, visitors, etc. The Assistant Circulation Coordinator supervises 3 merit staff and is a functional supervisor for student assistants performing Circulation-related functions. In the absence of the Circulation Coordinator, the incumbent assumes responsibility for the Circulation Unit's operations. The incumbent will oversee circulation functions, reference and tech help, administering excellent access services and reference in a convenient and timely way. Monitors effectiveness of the Library's automated circulation system, and reports issues and innovative ideas to Circulation Coordinator. Serves at the Research Help Desk, providing basic user assistance in navigating both the physical library system and the Library website. Creates and maintains online records in the Circulation online system; manages search processes and performs searches for missing and lost items. Creates billing records for overdue fines and lost material in the Library Management System and in the Accounts Receivables system. This position regularly exercises independent judgement in resolving complex problems, both bibliographic and interpersonal in nature. May provide backup support to other Units in the Department and other service desks such as the Design Reading Room and Veterinary Medicine Library. Responds to problems, crises and emergencies that are reported to the Unit, defuses difficult encounters with patrons over fines and fees, maintains confidentiality of patron records, and effectively conveys important and time-sensitive information to the Library's evening and weekend staff.
The successful candidate will possess the ability to work independently as well as collaborate with multiple units; multi-task with frequent interruptions; demonstrate skills in Microsoft Office in order to compile reports. The ability to lift up to 40 pounds and push up to 300 pounds on library book trucks will also be needed for success in this position. The duties of this position will be performed under minimal supervision; therefore the use of independent judgment will be necessary for resolving complex problems. Flex time is not an option for this position.
ISU students, staff, and faculty strive to overcome historical and divisive biases in our society. Library staff must embrace an environment of inclusion that moves beyond simple tolerance to recognizing the richness in individual identities of people, and diverse perspectives.
Required Education and Experience:
Bachelor’s degree and 1 year of related experience.
Preferred Education and Experience:
Experience working in an academic library, preferably at a public/customer service desk.
Experience supervising staff and students.
Experience with computer software systems to include Microsoft Office as well as library specific systems such as a library's management system (LMS) circulation and cataloging modules.
Iowa State University is a premier land grant institution located in Ames in the heart of Iowa. Ames celebrates all four seasons and activities to accompany each of them. Ski trails, golf courses, aquatic centers and orchards are plentiful. Ames has over 30 parks (encompassing 750 acres), 13 park shelters, dog parks and miles of bicycle and walking trails. As of the 2010 Census, the Ames population was nearly 59,000, and in 2014, CNN Money placed Ames at no. 8 on the list of top 50 best small cities in the country. Ranked no. 4 on the list of 100 Smartest Cities in America Study, no surprise that Ames and surrounding school districts are recognized nationally for quality education, low teacher-student ratios, and reading and math proficiency.
Ranked by U.S. News and World Report as one of the top public universities in the nation, ISU is one of three Iowa Regent's institutions. Over 16,000 employees serve a population of over 34,000 students. Iowa State is a member of the Association of American Universities (AAU), and the University Library is a member of the Association of Research Libraries (ARL) and the Greater Western Library Alliance (GWLA).
The campus boasts amenities like Art on Campus, a collection of over 2,000 works of public art, including Grant Wood's largest murals located in Parks Library and many pieces by Sticks, Inc., founded by renowned artist and Ames native Sarah Grant. Collegerank.net lists the William Robert Parks and Ellen Sorge Parks Library at no. 16 on the list of the 50 Most Amazing College Libraries.
Visit the City of Ames, Iowa State University and the University Library for additional information.
The library is home to robust current and retrospective collections in animal science, material science, plant science, and veterinary medicine, agriculture, and landscape architecture. Other strengths include a distinguished history of providing formal instruction in library research, a state-of-the-art conservation lab, a highly-praised interlibrary loan service, an extensive collection of rare botanical and natural history books, the women in science and engineering archives, and a rapidly growing, highly used digital repository.
Guaranteed Consideration Date: 01/29/2017
Posting Number: 70017P