|Performing highly responsible and complex duties in support of the department's operations, the Operations Coordinators are the proverbial "jack-of-all-trades", and the primary go-to people in the department for a variety of activities. |
| Essential Functions: |
|• Frequently work with confidential and sensitive information; provide complex administrative support for legal and insurance matters |
• Be extremely proficient in a variety of computer and on-line programs. Must possess a mastery of the entire Micro Soft Suite of business applications (Access, Excel, Power Point and Word), as well as operational specific applications such as Oracle and Profix.
• Work with a variety of on-line real-time programs including banking and credit card management, scheduling, security monitoring, and facility work order management.
• Assist with facility operations, including responding to alarms, investigating anomalies and performing limited systems troubleshooting, and taking other corrective action as required.
• Often work independently, and with minimal supervision; acts as the "senior" point of contact for the department whenever the department managers are not present.
• Exercise exceptionally sound judgment and common sense; provides recommendations to the department managers.
• Serve as the main point of contact for managing the department resources. This includes ordering, issuing and controlling tools, uniforms, protective clothing and devices, mobile radios, cell phones, keys and access cards, first aid and disaster supplies, and all other materials.
• Effectively communicate and liaise, orally and in writing, with all members of the department as well as the university's senior managers, contractors and vendors, law enforcement agencies and emergency personnel.
• Provides and maintains strong customer service support; assists faculty, staff, and students in all areas served by the department.
• Use a high degree of initiative and resourcefulness, have strong analytical abilities and keen attention-to-detail, be able to take charge during emergencies and remain calm, display superb customer service skills, and be a team-player.
• Other related duties, as assigned.
| Qualifications, Education & Experience: |
|• Possess a sound working knowledge of back-office administrative and facility operations in a higher education environment. |
• Have the ability to provide initiative, sound analytical skill-sets, exemplary attention-to-detail.
• Must exercise a strong degree of common sense and be able to take charge during tense emergency situations, direct the actions of others, and make timely and effective decisions.
• Must be able to maintain confidentiality at all times and must be able to properly handle, store and/or destroy confidential-sensitive materials as required.
• Must be able to communicate clearly and accurately both orally and in writing. Must be able to read and comprehend policies, procedures, contract and insurance documents, operating instructions, and be able to interpret and extrapolate data from multiple sources.
• Be certified (Red Cross certification is preferable) in First Aid and CPR. Individuals who do not meet this qualification at the time of hiring must do so within 90 days after being employed by the university
• Be a Commissioned Notary for the State of California. Individuals who do not meet this qualification at the time of hiring must do so within 90 days after being employed by the university
• Ability to stand, bend, and walk for extended periods. Must be able to lift and move heavy objects (up to 75 pounds) using cards, hand-trucks, and related equipment.
• Be a licensed driver in the state of employment (California for most GGU employees); comply with and meet university driver authorization requirements; and adhere to the provisions of the motor vehicle code. Individuals who do not meet the university driver authorization requirements at the time of hiring must do so within 90 days after being employed by the university. Examples of vehicles to be operated include, but are not limited to, two-axle types such as sedans, minivans, delivery vans, and pickup trucks.
• Must be able to work varied shifts. A routine work shift will be established, but this may change depending on operational needs. This includes working weekday swing and graveyard shifts as well as all weekend shifts.
EDUCATION AND EXPERIENCE:
- Completion of at least the 12th grade or equivalent.
- Some college and/or technical training in related fields is desirable.
- Any combination of experience and/or training that would likely provide the required knowledge and abilities qualifies.
- Additionally, one or more years of increasingly responsible experience in a similar higher education organization is highly desirable.
| Supplemental Information: |
|Golden Gate University, founded in 1901, is an Equal Opportunity Employer. The university has a strong commitment to the principles of diversity and inclusion, and to maintaining working and learning environments that reinforces these practices. The university welcomes and encourages applications from women, minorities, people of color, veterans, persons with disabilities, and members of the LGBTQI community. |
Please include both a cover letter AND resume to be considered for employment.