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The UW School of Medicine has an outstanding opportunity for a Service Learning Manager.
Service Learning is a structured learning experience that combines community service with preparation and reflection. Students engaged in service learning provide community service in response to community-identified concerns between their service and academic coursework, and their roles as citizens and professionals. The Service Learning Manager provides oversight and support for service learning, advocacy, and community organizing activities at the University of Washington, School Of Medicine, Student Affairs. The Service Learning Manager reports to Assistant Dean for Student Affairs and the Associate Dean of Student Affairs, and the chairpersons of the Service Learning Advisory Committee (SLAC). This position oversees multiple community engagement related budgets with purchasing and reconciliation authority. This position builds communities to work collaboratively with five other health science schools to support their learners in service learning. The Service Learning Manager must be service-oriented and be able to address questions, problems, or concerns from students, faculty, staff and community partners with tact and diplomacy.
Management and Oversight of Service Learning Activities and Support Learning Advisory Committee
Understand service learning principles to be able to develop innovative and ethical approaches to service learning programs and initiatives.
Collaborate in community-based project/program development, policy development and implementation, grant writing and inter-professional, social justice-oriented service learning programming.
Advise and support student leaders in the development and maintenance of service and advocacy projects.
Assure that all projects adhere to standards related to scope of practice, adequate faculty oversight, adequate training of students and preceptors and maintenance of community partner relationships. Ensure that projects are operating consistently with the approved activities. Monitor and maintain the ongoing activities of active service learning and advocacy efforts that involve UWSOM students.
Support and nurture student Service Learning Advisory Committee member involvement and leadership development. Set agendas, take meeting minutes, and support the work of SLAC committee between meetings.
Utilize delegated decision making authority to implement policies, decisions and commitments in areas related to service learning, advocacy, and organizing.
Work to develop a culture of critical and reflective community engagement that ensures students enter communities respectfully and partner with communities in accountable, reciprocal, and equitable ways.
Identify and advise student leaders and faculty champions who are responsible for creating, implementing, and maintaining student-run projects.
Initiate and participate in site visits and advise site directors on student liability and practice guidelines.
Create and manage a database to track student learning activities. Initiate long-term follow-up with community partners.
Oversee the faculty preceptor pool, manage sites of practice, and ensure credentialing and adequate liability coverage via Sites of Practice and the Washington state VRP program for faculty. Support faculty advisors and ensure that faculty advisors provide adequate oversight of student projects.
Meet with regional deans and service learning champions along with the SLAC chair/co-chair on annual basis. Maintain avenues of open communication throughout the year.
Identify grant opportunities and write grants to support service learning activities.
Independently perform a variety of complex writing and research responsibilities to include composition and drafting of reports, letters and statistics regarding programs and initiatives related to service learning.
Maintain important collaborative relationships with other UW entities such as the Carlson Center, the Center for Equity, Diversity, and Inclusion and others, in support of service learning.
Create and manage marketing information to school of medicine students regarding service learning opportunities. Manage list-serves and websites as related to service learning in the school of medicine.
Liaison and Support to Health Sciences Service Learning and Advocacy Group
Provide strategic leadership on the development of policies, procedures, and information systems to expand and improve community engagement initiatives at the University of Washington, School of Medicine.
Serve as primary liaison for the School of Medicine related to service learning. Inform and educate the Health Sciences Service Learning and Advocacy members on service learning activities and potential opportunities. Answer inquiries from health sciences students, faculty, staff, community partners and the general public regarding service learning opportunities.
Work collaboratively with leaders of the five other health sciences schools to develop and implement strategic plans for community engagement within the School of Medicine and the Health Sciences Schools. Set agendas, take meeting minutes, and support the work of HSSLA committee between meetings.
Manage various service learning budgets (e.g. common book budgets, operating budgets, gift budgets, and other related service learning budgets). Allocate spending, provide fiscal management, reconcile expenditures and revenue using Financial Desktop, and prepare yearly operating budget and projections.
Initiate purchasing order requests and resolve problems including UW Purchasing and vendor inquiries, unpaid invoices and order status for service learning activities. Monitor budget activities to ensure compliance with dean of medicine policies.
Lead and/or Supervisor Responsibilities
This position does not currently supervise any direct staff, but may have a supervisory role for other staff members as assigned by the Assistant or Associate Dean of Student Affairs.
Collect and track student participation in service learning activities, and assess community impact of our programs and activities.
Compile statistics, write surveys and conduct interviews to answer service learning research questions to include how service learning affects residency selection and selection of primary care career. Partner with Department of Medical Education and Biomedical Informatics faculty to write and publish results of service learning research activities.
Bachelor of Arts or Bachelor of Science Degree from an accredited institution and three to five years of experience in service learning activities.
Proven ability to work successfully with diverse student and community populations.
Proven administrative and problem-solving skills.
Computer proficiency with spreadsheets, word processing and databases in a Windows environment.
Ability to interpret and communicate to others complex policies and procedures.
Proven leadership skills.
Strong oral and written communication skills.
Demonstrated experience working in large, highly structured environments.
Ability to work independently with a high degree of reliability, accuracy and productivity.
Ability to handle confidential information responsibly.
Demonstrated ability to maintain harmonious working relationships and effectively address complex and sensitive administrative issues.
Proven track record in exercising discretion and independent judgment effectively in decision-making processes.
Ability to work across multiple levels of an organization to achieve results.
Complex meeting and event planning experience including agenda preparation and preparing minutes.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
12 years School of Medicine or University of Washington administrative experience in educational program management.
Advanced degree in Health, Education or a closely related field.
Familiarity with UW administrative, fiscal, and purchasing, systems, e.g, Catalyst, etc.
Grant writing and management experience.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.