Instructional Support Analyst II
University of San Diego
Department: Academic Technology Services
Instructional Support Analyst II is accountable for designing and developing pedagogically effective teaching and learning strategies in an electronic learning environment (a) leads efforts to design and develop interactive content for online courses; develops and presents faculty and staff development workshops for the university's course management system (Blackboard), for IT supported applications and classroom technology, (b) conducts and presents online and face-to-face resource materials for faculty and student training; provides comprehensive support to faculty with instructional technology contents or web enhanced modules (c) responsible for designing and constructing web based resources, instructional modules, and other intergraded technology based projects; maintains Instructional Technology support websites and course templates implementing best practice using instructional design methodologies (d) A dynamic trainer for the productivity software tools. A general technologist responsible for development, training and support of learning and emerging technology in higher education with excellent communication skills.
Organizes, coordinates and assists with complex events and outreach, contributes to guidelines regarding the acquisition, installation, licensing, and maintenance of hardware and software related to the use of educational tools. Support with researching and disseminating best practices in e-learning, emerging technologies, instructional design theories, and proficient in managing projects working under firm deadlines while focusing on details and maintaining quality. Provide excellent customer service, consulting and technical support. Promote effective teaching and learning within a range of technology-enhanced environments. This position receives general guidance by the Manager, Instructional and Media Services. This position exercises supervision over Graduate Student Assistants, student workers, and/or interns
Bachelor's degree in the field of instructional/educational technology plus three years of related experience; OR, a Bachelor's degree in an unrelated field plus five to eight years of consecutive experience in instructional technology support and demonstration of skills to successfully perform the essential duties of the job. Masters degree preferred.
Proficiency in web and design-related applications, and have teaching experience in these applications:
Web applications (Adobe Dreamweaver, Flash, Captivate, Contribute and Photoshop, etc.)
Developing content and maintaining departmental site,
Course management systems such as Blackboard (certification preferred)
HTML and XML (basic knowledge: errors, response codes)
Strong skill in Dreamweaver, Flash and Photoshop and video technology
Browsers knowledge (Internet Explorer, Firefox, Chrome, Safari)
Cascading Style Sheets (CSS)
PHP coding (basic knowledge) and MySQL
File Transfer Protocol (FTP)
Demonstrated expertise in developing instructional resources:
3 years of current Blackboard experience at the administrator level, certification preferred.
Current experience with Blackboard Content and Community systems
Proficiency with Microsoft Office products, standard web technologies, languages and authoring tools, and graphic/multimedia development tools;
Thorough knowledge and experience in instructional design and adult learning theories;
Strong interpersonal and project management skills in order to motivate and encourage faculty to try new and different learning styles;
Experience with distributive course management systems; Portfolio or online examples of completed projects
Experienced, innovative, and enthusiastic Instructional Designer.
Introduces and implements emerging educational technologies while assisting faculty with its development, assessment and evaluation.
Fluency with teaching technologies and
Competent in use of web/social/mobile applications in higher education.
Exhibits adaptability with rapidly changing current and future learning technologies.
Other Required Knowledge, Skills & Abilities:
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. Serious candidates are encouraged to request official transcripts to help expedite the hiring process.
Salary: Commensurate with experience; Excellent Benefits.
The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a 12% retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.
USD: Business & Administration: Human Resources: Benefits
Hours per week: 37.5
Closing date: Open Until Filled
Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.
The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.
Click http://www.sandiego.edu/jobs/ to complete our online application. In addition, please upload a cover letter, resume and a document with links to your portfolio, artifacts and examples of any online trainings, computer and multimedia based teaching content that you have developed to your application profile for the hiring managers' review.If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at firstname.lastname@example.org
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