| Gannett Health Services (GHS) is a fully accredited ambulatory care center with more than 200 employees, committed to providing integrated and culturally sensitive medical, mental health, health promotion and public health services for the diverse Cornell community. Gannett is nationally recognized for innovation and leadership in the development of integrated, cost-effective, and community-based services and campus health initiatives.|
Under general supervision of the Lead for administrative assistants, the clinical administrative assistant (CAA) supports the clinical and professional staff in their unit and provides the first and last interface with Cornell Health's patients/clients. The CAA utilizes the Electronic Health Record System to provide smooth and efficient patient scheduling and flow; manages surveys and questionnaires when needed; assists with patient check out; acts as a liaison between clinical staff and students; and provides administrative support to all staff of the integrated care units (examples include assisting with generating reports, compiling data, creating charts/graphs, or completing standardized processes).
This position is considered an Essential Employees; those needed on campus to meet the needs of students, research programs, or general operations when the university is in reduced operating status or closed. Employees are required to report misses and near misses immediately to supervisor and via occurrence report.
This position is OSHA category BBP1; TB1; ERG2
This is a 10-months per year appointment.
Formal training beyond High School of six months to one year in health related field. Two to three years of experience providing support in high-demand, high-volume office setting that includes in-person customer interactions.
Effective customer service and strong organizational skills. Attention to detail and high-degree of accuracy required. Ability to interact with a wide variety of individuals who may be in emotional or physical distress or crisis. Ability to elicit and discuss personal information in a non-judgmental manner; bright, quick, and imperturbable person with ability to adapt to change within a team setting. Ability to build working relationships to solve problems and achieve common goals. An understanding and compliance with security and confidentiality of HIPAA protected health records.
Skills to respond with diplomacy in all situations. Strong customer and service orientation required to serve a diverse community.
No visa sponsorship is available for this position.
No relocation assistance is available for this position.
Previous work experience with college-age population. Previous experience in a health care setting. Knowledge of Cornell community.
Essential Physical Requirements: typically lifts 10 to 20 lbs
Visual: close concentration
Hazards: limited exposure
When applying through our system, please remember to attach your application materials (Cover letter and Resume/CV) in either Microsoft Word or PDF format. In the Experience section of your application, use the Paperclip icon to search for files or use the 'Drop Files Here' box to manually drag documents into your application.For a more detailed description and instructions on how to apply online please go to https://hr.cornell.edu/jobs/how-we-hire.
Please note: Cornell Employees must apply through the Internal Cornell Career site.
University Job Title:Administrative Asst III
Pay Rate Type:Hourly
Contact Name:Timothy Glanton
Number of Openings:1
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities.2016-12-20-08:00