Perform a variety of clerical and technical duties involved in student registration, admissions and records input, retrieval and maintenance.
Distinguishing Characteristics: This is the entry level class in the Admissions/Records Assistant series and positions within this class are considered to be in a training status. Work at this level is distinguished from that of the Admissions/Records Assistant II in that the duties are of a standard and prescribed nature. Positions assigned to this class may be required to provide general and specific information at a student service counter, as well as to process requests. As experience is acquired, the employee performs with increasing responsibility.
Examples of Duties/Essential Functions: Duties may include, but are not limited to, the following: Provide information to students regarding registration, admission, courses offered, and transcripts. Receive Admissions and Enrollment forms; review for accuracy; process applications into terminal. Assist students in filling out transcript request forms and collect fees; order transcripts on the CRT; enclose transcripts in sealed envelopes and send to appropriate places. Assist students in filling out drop cards, withdrawal cards, petitions, and changes of program; input into the terminal. Code and process out-of-state and foreign student applications; make resident determinations; notify students of their non-resident status. Maintain records of out-of-state or foreign student tuition fees. Distribute, prepare, maintain and verify records of weekly, daily, and positive attendance rosters; calculate hours and input changes on the CRT; input grades on Daily Census rosters. Certify the enrollment of students eligible to collect veterans benefits; interpret and apply state and federal regulations governing the collection of V.A. benefits; maintain records; act as liaison between students and veterans administration. Maintain Course Conflict and Course Repetition Reports. Perform necessary transactions that involve correcting student academic records; recalculate grade points and semester units; enter academic notations on student records; post credit by examining classes and grades. Certify student units and date of enrollment and/or G.P.A. for loan institutions, Social Security Administration and other agencies. Process on-line registration, drops and adds; issue receipts close out and balance; collect and account for money. Supervise and train student assistants; may assist in selecting student assistants. Perform related duties as assigned.
Minimum Qualifications: Education/Experience: Any combination of experience and training that would likely provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: Education: Equivalent to completion of the twelfth grade, including or supplemented by specialized clerical courses. Experience: One year of general clerical experience, preferably involving some public contact.
Knowledge Of: English usage, grammar, spelling, vocabulary and punctuation. Modern office methods, procedures and equipment. Record keeping principles and procedures. Basic mathematics.
Learn to operate and enter data into the CRT accurately and quickly. Learn District procedures, regulations and policies. Communicate with and relate to a wide variety of students. Adapt to changing circumstances and handle stressful situations. Make mathematical calculations rapidly and accurately. Type at a speed of not less than 40 net words per minute from clear copy. Understand and carry out both oral and written instructions. Establish and maintain effective work relationships with those contacted in the performance of required duties.
Advanced customer services skills. Data entry experience. Experience in a busy, client-oriented business environment. Experience with heavy phones and information dissemination. Ability to physically meet the requirements of the position, as in constant up and down motion from work station to front counter to assist faculty, staff and students and some prolonged standing.
Special Instructions: Admissions/Records at the Los Medanos College Brentwood Center is looking for temporary, hourly personnel to cover busy customer service demands during peak hours and vacancies of regular staff members.This position REQUIRES a typing speed of 40 net words-per-minute. A valid typing certificate issued within the past 12 months from an employment agency or business school must be submitted with your application. No internet typing certificates are accepted. Use the following link to access our typing instructions and a partial list of qualified facilities: http://www.4cd.edu/career/docs/typing%20test.pdf
The Contra Costa Community College District does not discriminate against any applicant for employment on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, age, sex, or sexual orientation. This prohibition against unlawful discrimination extends to any person who is perceived to have any of the above characteristics or who is associated with someone who has, or who is perceived to have, any of those characteristics.
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About the DistrictThe mission of the Contra Costa Community College District is to transform lives by providing outstanding learning opportunities that nurture and empower all students to achieve their educational goals. The dedicated faculty, classified professionals and administrators in the District are committed to core values and action that promote excellence in learning and equitable studen...t success. The District is committed to hiring and developing a diverse staff that understands that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive role models for all students; and creates an inclusive and supportive educational work environment for its students, employees, and the community it serves. Located in Contra Costa County, in the beautiful and diverse San Francisco East Bay area, the District serves the 1 million residents of the County through education, business partnerships and service in the community. The District first opened its doors in 1949 and is the second oldest and eighth largest multi-college community college district in California. The District consists of three colleges and two centers; Contra Costa College in San Pablo; Diablo Valley College in Pleasant Hill; Los Medanos College in Pittsburg; and the centers in Brentwood and San Ramon. The District Office located in downtown Martinez, supports the mission and functions of the colleges. As evidenced by the rich diversity in Contra Costa County, the District enrolls a highly diverse student population. Serving over 35,000 students a term, in fall 2014 the demographic make-up of the students was 11% Black/African American; 16% Asian/Pacific Islander; 30% Hispanic/Latino; 31% White/Caucasian; and 13% Other. The District actively encourages a diverse pool of applicants to serve the dynamic student population and work collaboratively with existing colleagues that are equally dynamic and diverse. Contra Costa CollegeContra Costa College is a dynamic, comprehensive community college with a diverse student population. The institution has served the communities of West Contra Costa County for more than 59 years. Most of the 8,500-plus students who attend the college come from local communities, but many also come from neighboring communities and from countries throughout the world. The college offers certificates and degree programs in 70 areas. It prepares students for immediate employment and for transfer to four-year colleges and universities. Faculty and staff are proud to be affiliated with an institution that has a tradition of excellence and a reputation for educating students to live and work in a diverse global environment. Diablo Valley CollegeDVC is committed to increasing student success. The college has distinguished itself as one of the nation’s most successful community colleges by offering incomparable transfer opportunities and exceptional career-technical programs. In both Pleasant Hill and San Ramon, a diverse student body engages with high-quality instruction and support services designed for excellence and equity in student learning. DVC’s career-technical programs keep pace with emerging technologies and skill requirements, while unparalleled transfer programs prepare students to be successful in four-year colleges and universities. DVC continuously ranks among the top transfer pathways to UC Berkeley. Los Medanos CollegeLos Medanos College, opened in 1974, is the newest campus of the Contra Costa Community College District. The college prepares students to excel and succeed economically, socially and intellectually in an innovative, engaging and supportive learning environment. LMC provides quality programs and state-of-the-art facilities to serve the needs of a rapidly-growing and changing East County while enhancing the quality of life of the diverse communities it serves. Los Medanos College is known for its transferable general education program and career technical programs strongly connected with local business and industry. The college serves approximately 10,000 students.