The Second Shift Communications Officer for the Department of Public Safety serves as service focused public safety officer managing dispatch communications and serving as a key representative to guests, faculty, staff and students as an initial point of phone or in-person contact. As the first responder for the Department of Public Safety, the communications officer must be customer-focused at all times, in a sometimes stressful environment, maintaining professionalism as a high priority. The communications officer must remain in control of all events utilizing the radio, telephone, cameras, and paging system until resolution of the incident.
Manage and respond to the public safety radio system, telephone, parking intercom, emergency alerts system, panic alarms, and CCTV system.
Utilize the Advocate system to record all of the Office of Public Safety daily activities.
Provide customer service to all members of the campus community and their guests.
Answer phone calls and interview callers, gather all of the relevant information regarding public safety related issues.
Record the information in the system and utilize the information to dispatch the public safety officers in a timely, safe, and professional manner.
Ensure the medical campus complex is safe through familiarization of the Office of Public Safety operations in order to assist public safety officers and coordinate with other law, security enforcement, and emergency service agencies.
Know the location and layout of streets, buildings, parks, and other significant areas of the medical campus complex, to maximize the accuracy and speed of dispatches.
Education & Experience:
A minimum high school diploma or GED required, an associate’s degree preferred,
1-3 years of experience in security and/or law enforcement; experienced can be unarmed
Ability to obtain and maintain an armed St Louis Metro Security License
Ability to pass Background Check (Motor Vehicle Record)
Experience using close circuit television systems (CCTV), cameras, monitors, and building access software.
Knowledge of current security regulations and student code of conduct policy/procedure commonly associated with post-secondary educational facilities
Ability to assess and act prudently and quickly in crisis situations and deal with responses to emergencies
Strong conflict resolutions skills.
Ability to value diversity and demonstrate commitment to equity, inclusion, and culturally respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
Ability to work effectively in a team environment as well as the ability to work independently toward department goals.
Ability to effectively communicate with many different types of individuals.
Excellent phone etiquette skills
Apply online and submit a cover letter, resume/CV and references. Review of applications will begin immediately and continue until the position is filled.
St. Louis College of Pharmacy is an affirmative action, equal opportunity employer that values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability. EOE/M/F/Veteran/Disabled
Founded in 1864, St. Louis College of Pharmacy is the third-oldest and 10th-largest college of pharmacy in America. The College primarily admits students directly from high school, and the curriculum integrates the liberal arts and sciences with a professional program leading to a Doctor of Pharmacy (Pharm.D.) degree. The College offers a full student-life experience, including nearly 50 student o...rganizations and intercollegiate athletics. Approximately 1,350 students from 31 states and several countries are currently enrolled at the College. Our vision is to be globally prominent in pharmacy and health care education, interprofessional patient-centered care, and collaborative research. We are driven by our values of integrity, professionalism, personal development, valuing diversity and our desire to make a positive difference. Recognized as a Great College To Work For 2012-2015.