The Data Assistant Associate is a team member on sponsored research projects in the Mental Health Services & Policy Program (MHSPP) and provides support on a variety of human services related research project tasks including, but not limited to, data collection and entry, data editing and cleaning, data validation and verification with providers and IDCFS staff, report production, project operations and general administrative support. This position plays an integral role in the day-to-day data entry and management process for MHSPP and the use of the Child and Adolescent Needs & Strengths (CANS) assessment by agencies involved in Illinois child welfare. Collects, reviews, verifies, validates, codes and inputs data into a computer processing system; audits output data. Identifies and resolves production related errors. Maintains and revises procedural lists, control records and coding schemes to process source data.
- Participates in team and other departmental meetings to share experiences, learn about what other teams are doing and help solve problems.
- Assists in data entry as needed.
- Detects trends and reports on patterns of errors.
- Contacts customers to obtain missing data.
- Learns and complies with appropriate compliance and regulation requirements regarding protected data. (HIPPA regulations)
- Manages the organization and storage of protected data.
- Provides administrative support to organizational area. Provides quality assurance and support to DCFS caseworker field staff to promote proper utility and scoring reliability of the CANS assessment tool, as well as improve submission volume and quality.
- Manages program databases; prepares and runs reports, including formatting, organizing and auditing report data to ensure accuracy and readability
- Receives, collects, reviews, edits, and enters data.
- Works internally with team to make sure data is accurate, including running or reviewing quality assurance reports, correcting erroneous data and providing feedback to the team.
- Runs reports, completes basic analysis and suggests new reports as needed.
- Contacts customers to obtain missing data, to provide support to those providing data, and to answer general questions about processes and content.
- Interfaces with providers and partners to provide technical support and tutoring/remediation to those providing data, and to answer general questions about processes and content.
- Reviews data input for accuracy, addressing on skip patterns, coding, and other information.
- Performs cleaning/formatting tasks of datasets.
- Trains data entry staff as needed and follows up to assess data entry process, workload and problems.
- Performs other duties as assigned.
- A high school diploma or equivalent is required.
- Please see information highlighted:
- Infrastructure: Microsoft Office (Word, Excel, Powerpoint, Access, Outlook) & Windows Operating System.
- Analytical: critical thinking, judgment, problem solving & Troubleshooting.
- Project: Code documentation, collaboration and teamwork, organizational skills planning & workflow development & documentation.
- Strong ability to demonstrate accuracy and attention to detail.
- The ability to communicate clearly and professionally in written and verbal communications.
- Familiarity with Excel and other Microsoft Office products.
- Critical thinking, problem solving and time management skills.
- Previous data management experience.
- Bachelor's degree in psychology, social work, sociology, policy or related field or the equivalent in education, experience and training.
- One year of data management experience or the equivalent.
- Be CANS-certified or complete CANS certification within three months of hire.
- Exposure/knowledge of child welfare in psychology, social work, sociology, policy or related field data and systems.
- The ability to work across teams and projects.
- Strong ability to successfully use multiple programs independently, including Microsoft Office applications, e-mail and web browsers.
As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.