Disability Adviser/Student Services Officer 2 - 73462
Description Would you like to use your unique skills to assist students with disabilities by helping to determine their academic and housing accommodations? Then this opportunity to serve as Disability Adviser in the Office of Accessible Education (OAE) at Stanford University, a unit of the Division of Student Affairs, could be the right one for you!
Using your expertise, you will analyze their individual situations and medical documentation to arrive at their accommodation plan. This opportunity is a 100% FTE position, reporting to the Managing Director, Office of Accessible Education.
The Disability Adviser (Student Services Officer 2) will administer, implement, and interpret university and department policies and procedures on issues regarding accessibility and accommodations for students with disabilities. The Disability Adviser will interact with students and many other Stanford departments and faculty, as needed. These departments include admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling and academic services. Identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using advanced technical and professional knowledge requiring independent judgment.
Successful applicants will have an understanding of the university environment and must possess excellent organizational and communication skills, and the ability to prioritize and complete assignments in a fast-paced environment.
- Administer an area or program in student services, evaluate and recommend decisions on program eligibility.
- Reconcile complex issues; analyze diverse transactions from multiple sources, review decisions recommended by other staff.
- Develop and Implement plans for outreach efforts, develop and maintain external community and university liaison represent department and university at meetings and events.
- Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues.
- Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, guide students and parents on sensitive and confidential issues.
- Provide direct advice to students on a range of issues including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
- Lead, create and contribute to development of business practices and organizational change to improve processes and workflow.
- Serve as a subject matter expert to other departments; represent unit/department.
* - Other duties may also be assigned
Qualifications Education & Experience:
Bachelor's degree and three years of relevant experience, or combination of education and relevant experience.
Knowledge, Skills and Abilities:
- Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and all levels of management.
- Advanced analysis and problem solving skills.
- Relevant computer systems/technology experience.
- Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.
Additional Knowledge, Skills and Abilities May Include:
- Ability to review medical documentation, neuropsychological reports and other evaluations to determine appropriate academic and housing accommodations.
- Thorough understanding of appropriate accommodations for students with disabilities at the post-secondary level.
- Demonstrated knowledge of different types of disabilities, both physical, learning, sensory, and of a chronic illness-type.
- Ability to review, analyze and interpret students documentation and self-reports in order to arrive at appropriate accommodations for each student.
Certifications and Licenses:
- Frequently sit, perform desk-based computer tasks.
- Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and rarely pull objects that weigh up to 10 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
May sometimes require working extended hours.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu .
Stanford University, located in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.
Supporting that mission is a staff of more than 10,000, which is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives. An award-winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Finalist candidate must successfully pass a pre-employment background check.
Job: Student Services
Location: Vice Provost for Student Affairs
Job Code: 7502