New Student Programs Manager - 73468
I. Summary of Position
The New Student Programs Manager has primary responsibility for project managing Approaching Stanford (AS), the universitys onboarding process which communicates with and prepares all new undergraduate students to transition to Stanford. Reporting to the Associate Dean for New & Continuing Student Programs in Undergraduate Advising and Research, this position manages a high-profile and complex program by coordinating the publication of the AS Handbook, implementing the AS Student Forms, reviewing and disseminating Student Data, developing Student Communications, and responding to student inquiries and needs using defined policies and professional knowledge as reference. This position also holds key responsibilities for New Student Orientation (NSO) and other core programs in UAR, and serves as the primary responder to the Stanford Parent HelpLine.
II. Core Duties
- Review and administer student records (i.e. Approaching Stanford Forms), analyze data, and make recommendations that require interpretation and influence decisions on routine issues.
- Collaborate with other staff, faculty and other offices to resolve complex issues.
- Contribute to developing and analyzing review process of offerings, policies and programs.
- Collect and analyze data from multiple sources, prepare reports. Contribute to identifying trends, needs analysis, participate in the implementation and testing of technology.
- Contribute to development of marketing materials and strategies (i.e. Handbook, website, weekly e-Newsletters, mailings, parent communications, Canvas, and social media), assist in planning and developing programming activities, outreach functions.
- Provide advice to new students and parents on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
- Apprise students of research, fellowship and scholarship opportunities.
- Serve as a subject matter resource to other departments; represent unit/department.
- May assist with the administration of financial processes.
- Participate as a member of the New & Continuing Student Programs team, and of UAR in general.
- May train and supervise other staff, volunteers, student and temporary workers (i.e. Orientation Coordinators).
* - Other duties may also be assigned
- Bachelors degree and one year of relevant experience, or combination of education and relevant experience. Strong written and verbal communication skills.
- Basic computer skills, including experience with Microsoft Office Suite.
- Basic analysis and problem solving skills.
- Customer service skills.
- Relevant computer systems/technology experience.
- Understanding of financial transactions.
- Ability to learn and understand compliance with legal, financial, and university policies and external regulations.
IV. About the Office of the Vice Provost for Undergraduate Education (VPUE) and Undergraduate Advising and Research
The mission of the Office of the Vice Provost for Undergraduate Education (VPUE) is to partner with Stanford faculty, staff, and students to produce and educate knowledgeable, engaged citizens and creative, confident leaders for our future world.
UAR is dedicated to introducing students to the full intellectual richness of undergraduate study at Stanford, supporting a diverse student population in their academic and intellectual pursuits, and instilling students with a deep sense of identity and community at Stanford.
V. About Stanford University
Stanford University, located between San Francisco and San Jose in the heart of Californias Silicon Valley, is one of the worlds leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.
Supporting that mission is a staff of more than 10,000, which is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives. An award winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.
VI. Physical Requirements
- Frequently sit, perform desk-based computer tasks.
- Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
- Must be able to work evenings and weekends on occasion (e.g. New Student Orientation, Frosh Formal, Frosh Winter Warm-Up)
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
VII. How to Apply
If youre ready to work for an organization that nurtures diversity, respect, professional development and a comfortable work-life fit, we invite you to explore this opportunity and apply online: http://stanfordcareers.stanford.edu
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- Enter 73468 in the Keyword Search field
VIII. Affirmative Action Statement
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Job: Student Services
Location: Vice Provost for Undergrad Education
Job Code: 7501