Alternate Format Manager - 73445
Description Vice Provost for Student Affairs
Business Title: Alternate Format Manager
Job Title: Academic Technology Specialist 3
Unit: Office of Accessible Education
Job Code: 4723
Classification Level: J
Note: Not all unique aspects of the job are covered by this job description
The Alternate Media/Format Manager oversees a team of specialists in the conversion of academic materials into alternate media; offers expertise in alternate format production and assistive technology for the continued benefit of students with disabilities; provides leadership in the area of access technology to faculty and staff for progress towards universal design and access in higher education.
Facilitate student requests for alternate format production services and ensure timely turnaround of academic materials in its required format; maintain detailed records of progress and transactions.
Coordinate with faculty, instructional staff, and campus entities to process course materials and accommodations; acquire alternate media from textbook publishers, external networks, community agencies, and custom publishing.
Supervise the alternate format team including work assignments; hire/fire responsibility; and providing guidance, training, and performance reviews to personnel.
Evaluate students for alternate format preferences and assistive technology needs; provide individual training and follow-up assessment to determine usage, efficacy, and revise as needed.
Oversee functionality and maintenance of all alt format conversion software and equipment, related assistive technology, and alternate media assets; keep detailed records of service, support, and inventory.
Research, recommend, and implement hardware and software purchases and configurations; act as liaison with vendors to ensure compatibility with university systems and architecture.
Collect and analyze data from multiple sources, prepare reports; contribute to identifying trends, needs analysis, participate in the implementation of policies and planning for future requirements.
Provide outreach and advocacy across departments and with VPTL for effective uses of assistive and educational technology for accessible course content; actively encourage and support the use of SCRIBE with outreach and training for faculty, staff, and students.
Serve as an advocate for innovative academic and assistive technologies. Actively engage with faculty, staff, and students with outreach and training to increase the use of SCRIBE.
Collaborate with VPTL to coordinate deployment of assistive software in academic and residential computing.
Qualifications MINIMUM REQUIREMENTS:
Education and Experience:
An advanced degree plus seven years of relevant experience, or combination of education and relevant experience.
Knowledge, Skills and Abilities:
Knowledge of Federal and state regulations related to Section 508, 504, Americans with Disabilities Act (ADA) and alternate media.
Fluency in both PC and Mac operating systems; ability to quickly adopt new technologies and programming tools.
Experience and solid understanding of alternate format conversion methods and workflows; use of Abby FineReader, Nuance OmniPage, Adobe Creative Suite, MathType, Scientific Notebook, Duxbury, and BANA Template.
Facility with assistive technologies related to print disabilities such as Kurzweil, JAWS, Read & Write Gold, NVDA, ZoomText, Dragon Dictate; magnification and alternate input devices; and mobile applications.
Ability to troubleshoot and maintain high-load scanning, Braille embossing, tactile graphics equipment.
Ability to quickly adopt new technologies and programming tools; understanding of data design, relational databases, data modeling, and CRM usage (preferably Salesforce)
Outstanding communication skills, verbal and written, with both technical and non-technical clients. Ability to interact effectively and tactfully with members of the academic community; demonstrated experience working in an environment with colleagues of diverse backgrounds and customs.
Ability to recognize and recommend necessary changes in user and/or operations procedures; proven problem solving and analytical thinking with ability to approach problems logically and systematically.
Ability to stay informed with current and developing assistive technology and alternate format practices and standards.
Demonstrated supervisory/management skills including coaching, staff development and conflict resolution.
Excellent time management and project management skills. Demonstrated ability to manage a complex workload, prioritize tasks, and use good judgment in providing services based on goals.
Certifications and Licenses:
Constantly perform desk-based computer tasks.
Frequently sitting, grasp lightly/fine manipulation.
Occasionally stand/walk, lift/carry/push/pull objects that weigh up to 20 pounds.
Ability to obtain and maintain a California Non-commercial Class license.
Rarely writing by hand, use a telephone.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
May require evening and weekend work during busy/critical times.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Job: Information Technology Services
Location: Vice Provost for Student Affairs
Job Code: 4723