This position is responsible for working collaboratively with others in the Communications and Information Group to develop, maintain, and update websites for the Center for Transportation Studies, its programs, and its clients within as well as external to the University. CTS currently manages 18 active websites, two blogs, two research tools, and several internal information management applications.
Member of the CTS Communications Information Group (CIG)
Reports to CTS CIG Group Management Team (GMT) for performance evaluation, professional development, and guidance.
Responsible to Program Directors and Project Managers for projects and continuing responsibilities.
60% Website development using Drupal
Convert CTS’ websites and blogs to the University’s Drupal environment, working closely with the Director of Digital Information, program editors, graphic and multimedia designer, web student, and the Office of Information Technology. Some will be straightforward conversions of existing responsive sites; others will also involve full redesigns. Implement and make recommendations with regards to the IA, UI, UX and QA of websites. Plan, implement and support new page designs and features. Develop interactive prototypes. Program/modify the custom Drupal modules for displaying database-generated research project information, working with outside consultants as needed. With project manager and staff clients, develop site maps, wireframes, and other user experience documents. Participate in designing and conducting usability testing. Perform cross-browser/device functionality and performance testing. Configure the Google Search Appliance and Google Analytics code on each site. Ensure sites meet University accessibility requirements. Keep director and other team members informed of work progress, share potential project ideas, and proactively bring potential and existing technical and other issues to attention.
20% Website maintenance
Maintain and troubleshoot existing websites. Manage maintenance requests, and, in collaboration with the program editors, ensure that updates are made in a timely manner. Maintain a technical review schedule for the websites. Maintain documentation for the web maintenance processes, standards, and guidelines, including a base framework and pattern library. Maintain the Git and SVN version control systems. Manage subscriptions to online tools such as RSSInclude and Balsamiq. Register domain names as requested. Work with OIT to maintain security certificates as needed. Provide technical support for video, audio, photos and social media presented on CTS websites. Distribute usage reports for major websites on a regular basis and as requested. Supervise web student intern(s): prioritize, assign, and review work; train on work methods and procedures; make recommendations regarding hiring, promotion, and discipline.
10% Technical support for non-Drupal websites/tools
Participate on teams to update and maintain other websites and tools such as Open Journal Systems for journal publishing, the CTS Contract Management Database interface, and Quarterly Reporting system for researchers. Serve as point person with outside consultants as needed.
5% Trend monitoring and continuing professional development
Monitor current practices, technologies, and trends related to web and electronic communications. Monitor University web development standards, as well as general trends in web development. Bring ideas for emerging web capabilities and tools to the Communications and Information Group, who will make recommendations to management. Participate on project teams to evaluate and select needed tools or technologies. Maintain relationships and ongoing communications with key University contacts such as Drupal administrators (Office of Information Technology) and other Drupal users within the University. Learn new skills and technologies/software through continuous learning and training.
5% Center-wide Programs and Services
Assist in the design and implementation of center-wide initiatives and special projects as needed.