Student Conduct and Retention Coordinator - Sylvania Campus
Portland Community College
Requisition Number: 08897
Location: Sylvania Campus
Address: 12000 SW 49th Avenue, Portland, OR
Hours of Work: 8 a.m. to 5 p.m. Monday - Friday
Position Status: Academic Professional; Level 4; Full-time; Exempt
Starting Salary Range: $45,185/yr to $78,351/yr. (see "Additional Posting Information" section for details)
Job Close Date: For best consideration apply by December 15, 2016
| This position coordinates the campus response to students of concern, students accused of conduct violations and students on academic probation. This position also assumes a leadership role in the development and implementation of district-wide college policies, procedures, training and education related to student behavior and academic performance issues. |
This position reports to the Dean of Student Development or designee, and works closely with the appropriate personnel in determining an effective response, consistent with appropriate laws and college policies. This position may also assist the Dean or designee with other retention initiatives, and with student grievances, complaints and problem-solving.
PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with a access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Auto and Home Insurance. Retirement and tax deferred 403B plans.
13.33 hours of Vacation leave per month
1 day of Sick Leave per month
3 additional Personal Leave days per year
Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and children under 24 years of age, as well as tuition reimbursement for full-time employees at other accredited institutions.
| - Receive and review reports on student of concern and alleged violations of the PCC Code of Student Conduct. Carry out initial research and create file or report in the student conduct/behavioral intervention database (Maxient software). |
- Consult with the Dean of Student Development Office, Public Safety, Counseling, Disability Services, and other appropriate college staff members to identify possible interventions or responses. Manage and coordinate the campus Behavior Intervention Team (BIT) designed to address students of concern in the areas of health and safety.
- Develop an intervention/response plan and coordinate the implementation of the plan through completion. This may involve referring students to appropriate services, both on and off campus. Identify community resources and establish collaborative partnerships.
- Carry out investigation of alleged conduct violations in accordance with the PCC Code of Student Conduct procedures. Make case decisions and communicate decisions and sanctions to students in consultation with the Dean of Student Development or designee.
- Compile and maintain data on student cases; generate and disseminate reports on all case activity. Review and analyze data to make informed decisions and recommendations regarding programming, policies and procedures.
- Guide efforts, along with district leadership team, to develop and strengthen policy, procedures, compliance, and programming related to student behavioral issues. Remain current on legal and policy issues, as well as emergent and best practices in the field.
- Coordinate retention strategies and case management for students on academic probation. This may include such activities as using case management software to gather data, collection of learning contracts and academic success plans for Advisors and Counselors, using risk assessment protocols to classify students, and initiating case management strategies and proactive communication for each group.
- Develop and deliver training and information to faculty and staff on strategies helpful to students of concern, students who are on academic probation, and related topics, such as classroom management. Assist staff in designing materials to support success. Consult with faculty and staff about individual student situations.
- Educate students about behavioral expectations, college policies and procedures and appropriate means of conflict resolution. Facilitate group information and skill building workshops. May develop and deliver classroom instruction on college success.
- Assist with other retention initiatives, such as proactive academic interventions for students referred by faculty, dissemination of student engagement survey findings, etc.
- Assist with reviewing student grievances and complaints and following up with the appropriate division deans and department chairs. Assist students with problem-solving and dealing with the barriers to attending and succeeding in program completion.
- Other duties as assigned.
| The education and/or work history sections of your online application form must demonstrate that you meet all of the following Minimum Qualifications. The information on the resume/cover letter will not substitute for the completed application. |
Masters degree in Education, Psychology, Social Science, Counseling, Student Development, Higher Education Administration, Social Work, or similar discipline (related experience may substitute for the degree requirement on a year-for-year basis).
Demonstrated experience (at least two years of full-time equivalent experience) in behavioral counseling, mental health, college counseling, residential life, college judicial services, or related experience in a post-secondary environment.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of effective case management techniques.
Knowledge or college policies and procedures for dealing with at-risk students and conduct cases.
Knowledge of services provided by various community-based organizations.
Knowledge of student development and student retention theories.
Skill in problem-solving, mediation, and conflict resolution techniques.
Skill in operation of a computer and various supporting software packages.
Skill in gathering data and assessing outcomes.
Skill in dealing with students in crisis.
Ability to work with an ethnically and culturally diverse population.
Ability to effectively communicate in oral and written form.
Ability to prioritize and manage multiple tasks.
Ability to solve problems and work collaboratively with colleagues to do so.
Ability to develop and carry out training and teaching college success strategies.
| Special/Preferred Qualifications: |
- Demonstrated skill in investigating conduct and student behavior related situations with effective and timely case management strategies
- Certification in any of the following: Behavioral Intervention, Title IX Investigation, and/or Threat Assessment
- Demonstrated use of equity lens and student development theory in assessing student conduct and applying appropriate interventions/sanctions/remedies
- Demonstrated ability to de-escalate and manage situations through excellent interpersonal and intercultural communication
- Demonstrated ability to work with multiple stakeholders to effectively maintain a safe learning environment, reduce campus threats, and to connect students to community resources
Additional Posting Information:
| Additional Posting Information: |
To apply for this position you must submit:
1. Completed responses to the Required Questions from the Committee - scroll down to see "Required Questions" below - (Attach document)*
2. Completed online application
3. Cover Letter (attach document)*
4. Current Resume (attach document)*
* When you apply for the position, you will be given an opportunity to attach the above documents. They may be attached in either "Microsoft Word" or ".pdf" formats.
- Initial salary placement will normally be at Step 1. Advanced initial salary placement for directly relevant professional, business or industrial experience may be applied for new Academic Professionals.
- Upon hire candidate will be required to supply official copies of transcripts for all degrees earned.
- Applicants selected for hire will be required to pass a criminal background check as a condition of employment.
- Effective January 1, 2014, all applicants hired by the college will be required to reimburse PCC for the cost of their criminal background check, through payroll deduction.
- This position is included in the bargaining agreement between Portland Community College and the Portland Community College Federation of Faculty/Academic Professional Employees. Employment in this position will require, as a condition of employment, payment of monthly union dues or a monthly fair share fee in lieu of dues through automatic payroll deduction.
- Portland Community College will hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to complete the designated Immigration Service Employers Verification I-9 form.
- As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.
Documents that must be associated with this posting:
Responses to Required Questions
Documents which can be associated with this posting:
Full Time/Part Time: Full Time
How to Apply
For complete job description and application instructions, visit: jobs.pcc.edu
As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.
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