| Location: Lakewood, NJ Category: Administrative Staff Posted On: Mon Nov 28 2016 Job Description: |
The Assistant Bursar is responsible for the efficient and effective organization and operation of functions related to the receipt of university funds, including the collection of all tuition fees, loan payments, deposits, disbursements and record maintenance of student accounts and other receivables. This position assists with the operations of the department to serve students and provides assistance with logistic services to include issuance of parking passes, ID cards, as well as activation of employee's meal card allowances. Reports to the Director of Student Accounts.
- Organize, perform the billing, collection, deposit, disbursement and record maintenance of tuition and fees and other university and student related funds. Participate in the establishment of policies/procedures regarding the above activities and consistently assist with updating the bursar's office procedures manual.
- Assists with the coordination of the day-to-day operations of the Student Accounts office with a goal of providing exceptional customer services to students and parents regarding student financial questions. Deal directly with students and resolve all issues concerning student accounts.
- Coordinate the monetary aspects of registration and adjustment periods. Monitor and evaluate operational processes for efficiency and desired outcomes and recommend improvements as necessary.
- Participate in the maintenance of accurate financial records to facilitate information flow between the Bursar's Office and other designated offices throughout the University and ensure coordination of functions.
- Participate in the reconciliation of the Bursar's Office records with those of the Finance Department to ensure complete agreement of billing, receipts, disbursements and outstanding receivable records.
- Prepare as needed weekly, monthly, quarterly and annual reports and analyses.
- In conjunction with the Director of Student Accounts assume responsibility for the operation, maintenance and program enhancement of the automated student information system (Power Campus), as these activities pertain to the Bursar's Office. Duties include but are not limited to: preparing and maintaining code tables, assessment rules and billing modules to access all student's tuition and fees for their accounts each term.
- Process disbursement of Financial Aid to the Power Campus module and manage all drawdowns and refunds on applicable websites.
- Manage the collections process, including but not limited to creating and monitoring A/R, sending collection letters, calling delinquent accounts, preparing accounts to be turned over to a collections agency, working directly with collections agency, updating student accounts weekly and verifying agency fee for performance.
- Assists with the issuance of university ID cards, parking decals and meal plans for employees and students, as well as guest passes. Administer the parking database and monitor receipt of parking tickets, payment and appeals for consideration.
- Manage receipt and posting of all student loan funds for the university.
- Perform other duties as assigned.
- A minimum of an Associate's degree is required, preferably with specialization in Business Administration, Accounting, Communications or Psychology.
- At least three years of experience dealing with the collection and disbursement of funds required, preferably in a college setting or knowledge of accounts receivable, collections and banking functions.
- Experience working with an automated financial aid and student account software is a plus.
- Computer proficiency in spreadsheet applications and relational databases, such as Excel and Access required.
- Must be a self-starter with the ability to organize and coordinate large workloads in a timely and effective manner.
- Ability to work in a fast paced environment and extended hours during peak registration periods.
- Demonstrated track record of setting priorities and meeting multiple deadlines.
- Must be able to establish and maintain a positive and productive working relationships within the office and with all other members of the university community, as well as with state offices and external agencies.
- Initiative and excellent judgment in analyzing information and determining a course of action is essential.
- It is essential for the successful candidate to have superior problem solving abilities and manage situations in a professional, composed and effective manner.
- Excellent interpersonal skills.
- Strong oral and written communication skills are essential.