| Join Harborview Medical Center in new role of RN3/Assistant Nurse Manager/Education Lead for 5WB - Acute Psychiatry. |
Harborview, part of UW Medicine Health System, is a level one trauma center and regional burn center for a four state region; a major teaching and research hospital; and a public/safety-net hospital for our diverse community.
As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The UW is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
TITLE: Assistant Nurse Manager Education Lead - 5WB - Acute Psychiatry
RESPONSIBLE TO: Unit Manager and matrix responsibilities to Assistant Director Clinical Education
SUMMARY: Under general direction by the Nurse Manager, the Assistant Nurse Manager utilizes the nursing process to prescribe, prioritize, delegate, and provide safe, therapeutic allocation of nursing resources to patients/families. The ANM makes independent judgments, decisions, and take action regarding a wide range of routine and complex staffing and unit workflow issues. The ANM collaborates with appropriate disciplines to coordinate continuity of patient care from admission through discharge in support of the medical and nursing plans of care.
The ANM performs specific leadership functions related to clinical practice, education, and/or management as delegated by and in collaboration with the Nurse Manager and the AD of Clinical Education. The ANM provides leadership for unit and departmental activities that promote:
Delivery of quality nursing care
Effective problem solving and communication
In addition, the ANM Education Lead (ANME) provides support to the unit management team for the assurance of clinical workforce competence. Support is provided to all staff any day and any shift as determined by need/demand. Emphasizing patient safety, staff safety, organizational integration, and service excellence the ANME provides leadership and resources that promote the following:
? Effective orientation and evaluation of baseline skill level and competencies for assigned workforce.
? Efficient and effective educational services and resources, which enable staff to meet patient care needs.
? Timely clinical problem solving and communication of clinical issues at all levels (peer, staff, management, physician).
? Effective interdisciplinary and interdepartmental communication, collaboration and service coordination using TeamSTEPPS methodology.
? Effective educational resource for patient care.
? Effective integration of new technology and organizational initiatives
? Effective management of staff practice and professional behaviors using effective interpersonal skills andJust Culture methodology
KNOWLEDGE, SKILLS AND ABILITIES
? Clinical expertise in specialty
? Strong customer service focus
? Demonstrated ability to organize and teach educational offerings.
? Demonstrated strong preceptor and mentoring skills
? Knowledge of hospital environment and healthcare trends
? Advanced written and verbal communication
? Demonstrated ability to analyze practice issues.
? Flexibility in meeting workload fluctuations.
? Age related competencies for the populations cared for on the unit.
Staff Competency Assessment and Development
1. Partners with appropriate CNE/CNS to plan, implement and evaluate unit based orientation program for permanent, temporary, and contract staff utilizing a performance based development approach. Promotes continuity in competency development from core to PCS central to unit specific orientation.
2. Facilitates individualized orientation process for newly hired staff (RN and support staff)
3. Evaluates orientees' baseline attention to training, demonstrated skills, attitude and philosophy fit with HMC missions and values; records and reports concerns to unit managers.
4. Registers, tracts, and records the completion of unit orientation and competency completion for various staff levels using the LMS as designed.
5. Collaborates in the development/revision of clinical competencies.
6. Collaborates with unit leadership and CNE/CNS in the development and validation of unit specific competencies.
7. Acts as Master Preceptor: trains, mentors, and evaluates effectiveness of unit based preceptors
8. Evaluates assigned staff at prescribed intervals (6 months, annual) after approval by manager
9. Provides just in time feedback to staff regarding clinical, interpersonal, and communication performance
10. Involves manager for staff who resist feedback or who fail to improve performance
11. Participates in interviewing and makes recommendations on candidates for hire being mindful of baseline clinical, behavioral, and communication competencies.
12. Acts as a resource for CEU interpretation and guidance
Staff Continuing Education
1. Promotes and supports a high functioning environment that fosters continuing learning and professional development.
2. Partners with CNE and CNS to plan, implement and evaluate educational offerings designed to enhance the delivery of quality care and safe practices. (In-services, CE, equipment education).
3. Partners with CNE to plans, implements and evaluates educational offerings designed to enhance staff leadership and operational decision making (Charge, Preceptor)
4. Assists nursing staff in identifying and meeting their ongoing educational goals.
5. Utilizes theories of adult education and interactive learning in formal and informal trainings.
6. Participates in programs that support staff education and development (CPR instructor, core curriculum, ANM orientation, and consortium).
7. Participates in the development of educational modules and training plans.
8. Participates in ongoing area specific training (e.g. skills days)
9. Registers, tracks and records staff's participation in mandatory continuing education using the LMS as designed.
Consultation/Support of Quality/Safety Priorities
1. Promotes the use of central educational, quality, and patient safety resources (CNE/CNS consultants) to support quality patient care
2. Participates in departmental policy/ procedure development and interpretation for members of the heath care team
3. Chairs unit based Best Practice Committee and promotes evidenced based nursing practice
4. Coordinates unit based student placement
5. Performs charge nurse duties
6. Role models collaboration and best practice communications.
7. Assists in staff schedule in collaboration with ANM - Operations
8. Ensures staff are trained on time card completion
9. Supports unit based efforts for operation, HR, payroll initiatives
Internal Relations /Teamwork
1. Promotes a healthy work environment
2. Resolves conflicts tactfully, flexibly and diplomatically
3. Demonstrates ability to compromise, cooperate, and negotiate appropriately.
4. Demonstrate maturity, poise, responsiveness and judgment in day to day activities.
5. Collaborates and promotes team building with all disciplines and departments.
6. Inspires teams and individuals to give their best to achieve desired patient, team and organizational outcomes
7. Creates an environment that is conductive to staff growth, development, and satisfaction
8. Has a strong reputation as a competent, quality resource.
9. Respects and welcomes diversity in staff and team.
Organization/Time Management/Decision Making/Leadership
1. Establishes effective work priorities, methods and project flow
2. Meets deadlines, project goals, and follows up on staff/clinical/customer satisfaction issues in a timely manner.
3. Displays resourcefulness and innovation in decision making, problem solving, and trainings
4. Maintains accessibility, response and follow through to off shift and weekend staff
5. Assumes responsibility for own professional learning needs including attendance at relevant educational offerings, completion of annual evaluation and competencies.
6. Participates and provides leadership to organizational committees, taskforces, and work groups.
7. Demonstrates ability to consider the impact of decisions and actions on the overall organizational mission and goals
8. Models service excellence in daily practice.
1. Maintains a safe environment, identifies and reports all safety related issues to the proper departments.
2. Uses HMC policy and procedures, reference manuals and qualified resources for guidance
3. Responds appropriately to emergency situations and drills
4. Ensures related practices and teachings are compliant with regulatory agencies and standards.
5. Intervenes to address illegal /unethical /unprofessional professional practice of any member of the health care team
6. Promotes practices and decisions that reduce human error and promote staff/patient safety
7. Participates in development and implementation of quality assessment and improvement programs within the department and across units/specialties
8. Identifies and explores ways to support a cost effective environment
9. Participates in the preparation and process of regulatory surveys
10. Participates in unit and organizational emergency preparedness
Patient Care Management
1. Maintains expert clinical knowledge base related to clinical area and practice standard for assigned areas.
2. Maintains appropriate age related competencies for assigned areas.
3. Support, practices and teaches research based nursing practice.
4. Acts as a timely resource to staff in problem solving involving clinical issues
5. Participates in clinical benchmarking, studies, and projects that promote improvement of patient rights, safety, and comfort
6. Collaborates with relevant other clinical disciplines to assess and address the needs of patient population served.
7. Maintains professional relationship through memberships in professional organizations, networking, and high professional visibility (certification, speaking, publishing, etc)