Requisition ID: P01483424
Department: Keck Hospital of USC
Employment Type: Full-Time
Location: Health Sciences Campus
Behind every patient success is the dedication of a unique team of skilled and talented individuals who help make the Keck Medical Center of USC one of the region’s premier medical facilities.
As a member of the USC health care team, you will help build upon the university’s exceptional expertise in patient care as well taking advantage of our excellent compensation package that could include shift and weekend differentials, online rewards-based scheduling, and generous educational benefits.
Come be a part of a world-class health care facility and an important member of the Trojan family.
The Triage Advice Nurse is a practicing registered nurse who provides virtual care to established patients via the telephone or computer utilizing the nursing process, input from physicians, and organizationally approved tele-nursing guidelines and protocols. Position functions include: e-prescription renewal, level-of-care triage, provision of illness, injury and self-care intervention, advice and consultation to patients, within a contact center environment. The role requires practitioners to identify, estimate, differentiate or rule out non-urgent/urgent, non-acute/acute, emergent, life-threatening symptoms in order to provide safe and timely disposition of symptoms presented by patients via a contact center environment. The Triage Advice Nurse will navigate and perform registration, scheduling and other tasks in electronic health record systems, web portal and call management system while interacting with patients and/or family members in a telephony- and web-based environment.
-RN graduate of an accredited school of Nursing required
-2 years practical nursing experience required
-2-5 years practical nursing experience preferred
-ER experience preferred
-Demonstrated knowledge and use of physical-, psycho-, social-assessment skills within the scope-of-practice defined by the Board of Registered Nursing and in compliance of state laws and medical nursing standards of care.
-Demonstrated high-level skills in problem solving, time management and prioritizing work where the nature of patient inquiries in the contact center environment is unpredictable.
-Demonstrated excellence in interpersonal, oral, verbal and written communications.
-Professional knowledge of clinical nursing protocols with specific emphasis of disease processes, emergencies, health sciences and pharmacology.
-Current RN license issued by State of California Board of Registered Nurses required
-BLS certification required
-ACLS certification preferred
-ER certification preferred
-Nurse triage certification preferred
-A Fire and Safety card must be presented upon hire or must be obtained at our facility within the first 30 days of hire and maintained by renewing before expiration date.
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
Graduate of BSN Nursing Program.
Two years experience