| Reporting to the Assistant Registrar of Curriculum and Academic Support, the faculty coordinator provides confidential project support for learning space management and academic systems. Manages the maintenance of the University course scheduling, College course evaluation process, and classroom bookings, using the University's academic systems (AIS, Astra Schedule, Courseleaf Catalog, Course Evaluation, and Faculty Access). Provides systems support and training for departments on various academic systems. 40% Academic Systems SupportConfigures and maintains the room scheduling and course evaluation systems. Coordinates the review of quarterly College Faculty course evaluations and disseminates as appropriate.Investigates discrepancies in course evaluations.Liaises with Web Services and College IT to coordinate the data gathering necessary for course evaluations.Provides ongoing training and support for faculty, staff, and students who use various University academic systems, (Gargoyle, Astra Schedule, Courseleaf Catalog, Course Evaluation, Faculty, and Staff Access). Ascertains a user's system knowledge level and determines most appropriate access level based on job requirements and business processes. Assesses a user's computer skill level, UChicago policy and procedure knowledge, and adapts training processes accordingly.Develops content, structure and flexible delivery methods in an effort to efficiently meet the needs of all users. Produces and disseminates department reports and analyzes data. Collaborates with University Registrar staff, IT Services, and third party vendors to help inform development of these systems, processes, and policies. Customizes user interface and profiles to reflect business processes for academic departments.Trouble-shoots system errors and files tickets with IT Services and third-party vendors on behalf of users to resolve complex issues. 30% Learning Space Management Undertakes a variety of projects that support the development and maintenance of learning spaces, as assigned by the Associate Registrar Liaises with project managers, Facilities, Provost's Office, senior University administration officials, students, faculty, and staff on a daily basis. Provides coordination to the Associate Registrar, classroom advisory groups, and working committees.Assists with the maintenance of learning space inventory records, policies and supporting information, including verification, collation and reporting of inventory data for reports, projects, and presentations. Conducts research, including contacting other institutions, via e-mail, internet and telephone on behalf of the Associate Registrar in relation to capital projects, learning and research space developments, and emerging technologies. Coordinates, collects, and disseminates research materials.Provides information to external and internal contacts regarding university policy, learning space standards, projects, and unit procedures.20% Classroom and Exam SchedulingResponsible for the quarterly classroom optimization process and final exam scheduling.Makes complex decisions regarding classroom assignments in consultation with the scheduling team and the Associate Registrar. Develops quarterly utilization reports.Periodically, provides support to the scheduling team in the preparation and maintenance of the University's course schedule. Performs searches for classroom space, inputs pre-assigned rooms, and enters enrollment limits on behalf of academic departments5% Organizational and Strategic PlanningSupports planning initiatives by identifying processes that require improvement, mapping current processes, and making recommendations for improvements to senior staff. 5% Other duties as assigned |
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