| The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. |
The University of Washington's HR/Payroll Modernization initiative has an outstanding opportunity for a Training Specialist. The person in this role will work independently and as part of a team to design, develop, and deliver the job aids, project documentation, and the computer-based and instructor-led curriculum for the launch of Workday to the University. This position requires skills in project management to determine the requirements of a diverse community and design and develop all components of the curriculum (presentations, computer-based trainings, job aides, assessments, etc.) to meet the deadline. Further, this position requires strong training delivery skills to ensure that campus partners are fully trained prior to the implementation of Workday.
HR/Payroll Modernization within UW-IT is a major initiative to replace the University's payroll system with an integrated system to manage human resources and payroll functions. Implementing this new system requires coordinated standardization of processes across departments, units and colleges. These process improvements, paired with modern technology will improve the way the University does business. The HR/P Modernization program is facilitating the balance between people readiness and technology development to ensure the University can efficiently adopt these new practices, supported by new technology.
Training Content Development
Document a well-structured training curriculum for a set of functionality including audience analysis, transition materials, and detailed business process/system training modules using various training methods and tools.
Manage curriculum development and training design projects to meet deliverable dates.
Become familiar with concepts and configurations within Workday, in order to effectively support the delivery of training and demos that promote the audience's learning, and to provide answers to the most frequent questions that arise in training sessions.
Collaboratively and proactively work with team members, subject matter experts (SMEs) and business owners to obtain accurate system design information for business processes, and incorporate it to create comprehensive and audience-specific training, demos, and other instructional documentation.
Support the Program-wide effort for the development of training and system documentation, by drafting instructional guidelines, field level documentation, and system help text to support training and user learning efforts.
Create detailed functional training plans for each security role required for go live, to include identification of necessary job aids, computer-based training modules, and instructor-led training courses.
Effectively manage the daily schedule in order to complete day-to-day activities of multiple assigned projects, communicate status updates and proactively identify changes in scope of work to ensure appropriate planning measures are taken to assess impacts of scope change.
Deliver numerous trainings in person and remotely, via multiple vehicles, such as in-person, via Canvas and video.
Support end users upon go-live via support labs, in-person help, and re-training efforts as needed.
Give and receive feedback to and from colleagues in an open and honest way, in order to improve presentation skills, curriculum development, and general plans for training delivery.
Meet time commitments and deadlines, or negotiate accordingly.
Other duties as assigned
Bachelor's degree in communications, journalism, English, education or related field.
Minimum of 4 years of experience developing and/or delivering instructor-led training.
Minimum of 3 years of demonstrated experience designing/developing/delivering online and blended training using online learning tools such as Adobe Captivate, Articulate, Camtasia or Articulate Storyline.
Knowledge of adult learning methodology, as well as the ability to communicate recommendations for training approach.
Excellent interpersonal skills (including verbal, written, presentation and facilitation skills) with the ability to communicate effectively at all levels within the organization, with both technical and non-technical audiences.
Ability to effectively develop, deliver and facilitate scenario-based training courses, with public presentation skills and helping the audience connect the software to their daily work habits.
Knowledge of instructional design methodology and adult learning concepts, principles, and practices with experience applying this knowledge to adult learners.
Self-directed with strong project management skills and initiative to learn new applications independently.
Strong problem-solving, multitasking, and organizational skills.
Experience developing interactive training modules.
Proven experience designing courses from the ground up by leveraging Subject Matter Experts and demonstrating an understanding of functional specifications to write and test course content.
Ability to work independently and as part of a collaborative team.
Experience carrying out all activities in the Training Development Life Cycle using the ADDIE model.
Proven experience meeting deadlines.
Write well, think creatively and be extremely flexible.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. Master's degree.
4 years' experience using the ADDIE model (Analysis, Design, Development, Implementation, Evaluation) of instructor-led training design.
Experience developing and/or delivering training for a software implementation project (preferably a large-scale implementation).
Experience within higher education or medical center environment.
Experience uploading courses to an LMS, such as Kenexa.
Experience uploading and managing training materials on a website.