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The University of Washington's HR/Payroll Modernization initiative has an outstanding opportunity for a Business Systems Analyst to play a key role in the implementation of the human resources and payroll system including the modernization of related business processes throughout the institution.
The Business Systems Analyst will be part of a team of UW Business Systems Analysts who work with a Functional Leads (either HR, Payroll, Compensation, Benefits or Time and Absence) and vendor analyst resources to implement a new HR/Payroll system. The Business Systems Analyst will ensure consistency in development of cross functional designs, use of project tools by the functional team, and configuration of the system. The position will support a designated Functional Lead in meeting objectives, creating and maintaining deliverables, driving cross functional design issues to solution, maintaining project standards, configuring the system, ad hoc analysis, understanding data, testing, training and go-live support. The position must be able to understand business, system and technical issues, the trade-offs and alternatives, and facilitate problem solving and issue resolution within and across these modalities.
The Business Systems Analyst will have a dotted-line reporting relationship to a Functional Lead and will receive most of the direction on their daily tasks from this lead. The role will require the ability to build relationships based on support, trust, consistency, and proven competence. The position will need to cultivate effective relationships
The University of Washington is currently in the early stages of an enterprise-wide, multi-year initiative to replace the existing payroll system with a modern, integrated system that will provide functionality to support HR and payroll business needs. It also will provide a set of standardized processes to significantly improve support for critical HR and payroll work across the university. The HR/Payroll Modernization project is one of highest profile projects at the university, and will be one of the largest HR/payroll system projects in Washington State. The outcome of the project will be highly visible at all levels of the university and the state.
Business Systems Analyst Support of Functional Team:
Lead the execution of HR/Payroll project deliverables and activities in assigned Functional Area. It is the Business Systems Analyst's responsibility to provide project implementation experience, focus on system and cross functional considerations, serve as liaison with the vendor BA resources, and maintain project standards and consistency across the implementation team.
The UW Business Systems Analyst team will lead the following functional team activities:
Project Tool Usage: Ensure consistent use of project tools and templates by Implementation Team, including SharePoint (or other), JIRA (or other), etc. and that Implementation Team members are adequately trained in these tools
Design of System-wide Components: Facilitating the development of consistent cross functional designs for things like look and feel, system wide messaging, email notification format, etc.
Documentation: Create and maintain functional team deliverables, including ensuring cross functional documentation consistency and facilitating deliverable review
Analysis: Conduct ad-hoc analysis for the Implementation Team
The UW Business Systems Analyst will support the following functional team activities:
Project Tool Design: Assist with project tool and templates selection and design. Provide input into the development of the PMP and Project Standards.
System Knowledge: Understand how business requirements can be configured in the system and convert functional design needs into system design documentation
Configuration: Configure the system as assigned by the functional lead
Data: Provide cross functional understanding of data, support in validation of data loads
Testing: Support the creation of test scripts and scenarios and the conducting of testing
Go-live support: Participate in call center and front-line support
Defect Resolution: Detect and resolve bugs during stabilization and optimization
Build effective working relationships with project team members and key stakeholders, including the technical, testing, and organizational change team members.
Articulate issues for escalation and contribute to key project deliverables.
Plan, coordinate and track the status of project assignments by team members, including an array of subject matter experts engaged at various times throughout the project lifecycle.
Bachelor's degree in Human Resources, Business Administration, Information Science, Computer Science or related area
Four years of experience doing progressively more complex business analysis within a project or program environment
Knowledge and experience developing/implementing enterprise level software systems in support of administrative or operational needs
Experience with system implementation deliverables including fit-gap analysis, system design and configuration, security design, system integration, data conversion options, testing, training, reporting, requirements tracking, and business process improvement
Ability to understand business, system and technical issues and alternatives, and facilitate problem solving and issue resolution within and across these modalities
Expertise with SharePoint (or similar project management tools), spreadsheet, word processing, and presentation applications
Experience using and designing disciplined project management methodologies and tools
Demonstrated ability to work independently and as part of a team in a cooperative effort
Strong customer focus and excellence in relationship management with key partners
Strong ability to develop consensus
Demonstrated ability to coach and mentor others new to business analysis principles
Experience acting as a collaborative and supportive member of a team to accomplish project goals
Demonstrated success in facilitating work groups
Ability to deal with trade-offs, conflict, and change management in a collaborative and positive manner
Ability to communicate clearly, in writing and orally, to both technical and non-technical audiences
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. Experience in a large university, large medical center, or other large complex enterprise
Demonstrated excellent written/oral communication skills, presentation skills, technical documentation skills, user liaison skills, and personal interaction abilities
Experience dealing with organizational change management
Understanding of HR, Payroll, Compensation, Benefits, and Time and Absence business processes
Understanding of UW HR/Payroll processes