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The Student Health Center has an outstanding opportunity for a Senior Computer Specialist.
Provide leadership in the planning, development, implementation, management, and support of network connectivity and security needs. Administer a departmental network with multiple servers running Microsoft Windows Servers - domain controllers, backup, firewall, virtual and file servers. Administer and support 180+ workstations (Windows 7, Windows 10), remote connections, and other network devices. Act as consultant to the Associate Directors, clinical and administrative staff, on all network and security related issues. Under general direction, this position functions independently with daily operations. This position is responsible for ensuring secure access to other UW departments and non-UW sites via the internet or other communications sources. Support the technology and service needs for multiple clinics by providing on-site technical and consulting support.
Research, recommend, estimate costs, plan, install, and implement new systems which include: network design, file servers, network operating systems, security systems/applications, WAN and remote connections.
Analyze, plan, develop, implement, and maintain file servers and network operating systems.
Coordinate and resolve network issues (including bridges, routers, T1) with UW-IT personnel, UW Medicine IT Services personnel.
Coordinate network hardware/software/peripheral repairs and upgrades.
Install and configure network hardware, software and network peripheral devices.
Maintain network hardware/software inventories and configurations.
Maintain technical assistance/consultation documentation of network/workstation/systems problem resolving and problem diagnosing procedures.
Monitor and analyze network operations and research/recommend/request needs or changes.
Assess user needs/requirements: Research, recommend and/or request networking products, hardware, and software applications.
Participate in testing and evaluating network hardware products in planning for institutional standards.
Plan, develop, test and schedule network client software upgrades/patches.
Provide technical expertise and leadership for a complex departmental network.
Serve as the primary network technical contact for Hall Health Center.
Troubleshoot networking hardware/software/peripheral/connectivity problems.
Assess, prioritize, implement, maintain, and enforce network security measures that will comply with state and federal regulations (i.e. - HIPAA). Includes, developing and enforcing security standards, audits, and policies for compliance, and coordination of security investigations.
Analyze, plan, develop, implement, and maintain network security measures, including: network monitoring tools, antivirus systems, firewalls, physical securities, and user training.
Establish and maintain security access to the local area network: oversee and assist in creating and maintaining user accounts, monitor network security.
Establish and maintain network trusts to UW Medicine and other necessary systems.
Develop, implement, maintain roaming profiles and user policies for Microsoft Windows domain.
Analyze, plan, develop, implement, and maintain a disaster recovery plan.
Schedule and run routine network and clinical systems backups and coordinate/maintain off-site storage of recovery archives.
Evening and weekend work is required. This will be scheduled in advance whenever possible.
Assist Systems Administrator, Clinical Support Specialist, and provide workstations support as needed.
Participate in the selection of other computer support personnel.
Assign/coordinate staff assigned to network related projects and tasks. Oversee progress to completion.
Demonstrates behaviors that support the UW Medicine Patient's Are First Service Culture Guidelines.
For detailed information on Benefits for this position click here.