About the Kellogg School of Management at Northwestern University:
The Kellogg School of Management at Northwestern University develops brave leaders who inspire growth in people, organizations and markets. Based just outside of Chicago, the school is a global leader in management education, renowned for its distinctive thought leadership and pioneering approach to learning. Kellogg offers an innovative portfolio of programs: four Full-Time MBA programs including the accelerated One-Year MBA and Two-Year MBA options, and joint degree programs with the engineering and law schools; a Part-Time MBA Program; the premier Executive MBA global network; and extensive non-degree Executive Education programs.
About the Job:
The Business Systems Analyst, Associate is responsible for the supervision and coordination of user support and prospect management systems for the Kellogg Advancement Office and for the facilitation of improved business processes and procedures for central OARD services. This position will create and serve in the leadership role for executing prospect guidelines, gift projections, and prospect data management in conjunction with KSM gift officers and administrative assistants, along with central NU development team. Position will serve as the Super Staff Support Representative (SSR) for KSM Advancement so as to manage the policy/procedure and data definition processes for the department while serving in leadership role with OARD. The position is also responsible for conducting proactive special projects to improve department operations and projections, as well as perform data modeling to assist in fundraising efforts for KSM.
Develop, update and manage Kellogg’s Prospect Management system:
- Identify and implement new procedures based upon capability found within database tools.
- Identify and implement reports which present progress related to prospects and gifts.
- Meets periodically with KSM gift officers to discuss issues and procedures.
- Serves as the Super Staff Support Representative (SSR) and actively participate in meetings.
- Serves as a central team member with the central Systems Administrator to help troubleshoot user access issues.
- Identify, test, perform quality assurance and lead effort to implement and continuously upgrade OARD web-based database tools.
Develop and document improved business processes and procedures to promote efficiency and higher productivity in supported business operations:
- Lead requirements gathering meetings with application users to establish detailed requirements.
- Translate business requirements into functional specifications. Document business processes to facilitate business process reengineering for improved efficiency.
- Develop test scripts. Perform quality assurance testing of project deliverables.
- Manage and perform unit and acceptance testing of application and report deliverables.
- Troubleshoot basic Oracle PL/SQL code as required to document issues and develop recommended resolutions.
- Create and pull reports and data by executing special projects, assessing areas in need of improvement for prospect management and gift projections, and forecast future needs.
- Perform data modeling to assist in fundraising efforts, including forecasts of future performance.
- Serve as consultant for internal and external constituents, including the Dean, CFO, and central development team regarding fundraising statistics, progress and trend information, developing reports, charts, and graphs as needed.
- Will take leadership role in translating business requirements, testing scripts for quality assurance and continue to identify and implement procedures for prospect management procedures. Indirect supervisory responsibility in coordinating across departmental members on project implementation/execution.
- Performs other duties as assigned.
- Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's degree and 1-2 years of progressively responsible experience in a development office performing business analysis, system implementation and/or fundraising or equivalent experience and knowledge.
- Experience with statistical analysis and projection of fundraising trends and viability, producing and examining elaborate reports and strategizing on fundraising goals.
- Demonstrated ability to implement programs, organize, initiate and motivate.
- Excellent oral and written communication skills.
- Ability to work with a variety of staff and respond to multiple priorities in a fast paced and complex environment.
- Extreme accuracy and attention to detail.
- Ability to maintain confidentiality.
- Demonstrated mastery of skills in the Microsoft Office suite of programs, especially Excel and Access, experience with CATracks system or a similar fundraising database required.
- Prior experience in training others.
As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes including veterans and individuals with disabilities.