SUPERVISOR, CUSTODIAL SERVICES, Facilities-Custodial Services, to provide supervision, resources, and direction to teams striving to achieve exceptionally high levels of environmental services, cleaning quality, and customer satisfaction. Will provide daily supervision and motivation to the teams and assist them with identifying and implementing continual improvement practices; develop problem solving techniques and long-range plans; ensure quality and service standards are consistently met; train, motivate, and discipline employees; conduct regular and frequent quality assurance inspections; assist in budget development, maintenance, and reporting with regard to labor and custodial supply inventories; assist in the administrative setup and coordination of special projects; coordinate, respond to, and evaluate emergencies, e.g., fire, flood, chemical spills, elevator shut downs, etc.; maintain data and analyze and produce reports on team progress, inventory, and customer feedback; routinely assess and adjust recycling program within area of responsibility; and carry out directives of Custodial Services and the department.
REQUIRED: a minimum of three years' directly-related experience in an environmental services supervisory role; a minimum of two years' experience supervising twenty to twenty-five employees in a union environment; experience in a team-oriented environment; excellent interpersonal, written, and oral communication skills; and ability to work with a diverse population, exercise discretion, make sound decisions independently, and work with minimal direction. Must have knowledge of labor relations; custodial procedures, products, and applications; common recycling practices; and Microsoft Office, Windows, Internet browsers, and e-mail programs. Experience with Kronos time keeping system desirable; as is working knowledge of HTML for assisting in maintaining web pages. Bachelor's degree preferred. Job #13909-O
The schedule for this position is Sunday through Thursday, 11:00 P.M. to 7:00 A.M.
Custodial Services is a three-shift operation. Must be available for emergency response 24/7 and to work any shift, weekends, and holidays.
MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.