Food Service Worker III - 50% - Stanford Catering-68536
Food Service Worker III - FSW III 50%
I. About Stanford University and Residential & Dining Enterprises
Stanford University is recognized as one of the world's leading research and teaching institutions. With an enrollment of 6759 undergraduates and 8186 graduate students, the University offers doctoral, masters and bachelors degrees to students from across the nation and from 50 different countries. The Stanford motto, Let the winds of freedom blow, is an invitation to free and open inquiry in the pursuit of teaching and research. The freedom of scholarly inquiry granted to faculty and students at Stanford is our greatest privilege; using this privilege is our objective.
Residential & Dining Enterprises (R&DE), the second largest auxiliary organization at Stanford University, supports the academic mission of the University by providing the highest quality services and a commitment to excellence to students, other members of the University community and guests. R&DE is comprised of over 800 talented and diverse employees across R&DEs eight divisions
II. About Stanford Hospitality & Auxiliaries
Stanford Hospitality & Auxiliaries (SHA), the newest division within R&DE at Stanford University is committed to excellence and the highest level of customer service and relations. The divisions businesses include, campus retail cafes, Stanford Catering, the Belden Residential Property in Monterey, Stanford Guest House, Harvest Caf, Athletics Concessions and Munger Graduate Residence, a Munger 600 bed graduate student residency and $3 million plus facility located at the Stanford Law School on the Stanford campus.
III. Summary of Position
The Catering Server is to provide excellent customer service and a fine dining experience, using established protocols of food and beverage etiquette and service standards. This position reports to Event Managers and is expected to adhere to established service standards, work rules, departmental policies and procedures and performance standards. The Catering Server is to follow directions from Event Managers, Chefs and the client to execute Catering contracts (Event Order) with precise detail, managing time, menu and set up requirements, catering equipment and all written agreed upon services.
Essential Job Functions
Follows R&DE work rules, policies, procedures, and core values.
Provide an excellent dining experience for guests, using interpersonal skills, conflict resolution, and anticipation of guest needs.
Follows standard uniform policy and projects a professional image.
Ability to set-up and break down important University functions (conferences, buffet meals, fine dining events), complete with linens, china and glassware settings, buffet equipment, dcor and food and beverage in an organized and fiscally responsible manner.
Polishes silverware, stemware and plate-ware as needed to ensure the table settings are impeccable.
Communicate with guests, clients and management regarding specific dietary restrictions, and answer questions regarding food ingredients. Act as liaison between Chef and guests as needed.
Complies with workplace safety, safe food handling and sanitation standards.
Demonstrate respectful and professional behavior by maintaining a positive work environment and interactions with co-workers, management, customers and visitors.
Supports other Hospitality and Auxiliaries units as requested.
Other duties as assigned by Management.
Must have a minimum of two (1) year fine dining or catering experience within the last two (2) years.
Must be willing to work a flexible and varied schedule as assigned.
Has outstanding listening and communication skills with guests, peers and management.
Committed to providing excellent customer service to all customers.
Able to plan ahead, prioritizing tasks and customer service needs.
Proven track record of punctuality.
A Banquet Server must be able to provide own uniform items of white button down shirt, black tie, black slacks, black belt, black shoes with black socks.
Demonstrates helpfulness, and respectfulness, is approachable and team oriented, builds strong working relationships, diplomatic, and a positive work environment, is responsible, honest, resolves conflicts appropriately, and is flexible.
V. English Proficiency Requirements: Must have the ability to understand and communicate in English with adequate proficiency to follow directions from supervisor, read and understand safety guidelines and directions to prevent accidents or injuries from occurring, and communicate effectively with clients and guests by listening and speaking clearly to them.
VI. Physical Requirements: Ability to stand for prolonged periods, reach, lift, bend, kneel, stoop, climb, push and pull items. Physical agility critical to perform essential job functions. Lift up to 25 lbs pounds must have manual dexterity. Ability to work around hot equipment (stoves, grills, ovens).
Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains d...edicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.
Stanford University is an equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.